Open To Work
Miora Christina Ratsiranantenaina
Shoreline,USA
Summary
Highly organized and detail-oriented professional with six years of experience in administrative support, data entry, customer service, and sales. Proven success in managing office operations, tracking expenses, and supporting business functions in fast-paced environments. Skilled in scheduling, correspondence, and database management, with a focus on accuracy and efficiency. Demonstrated ability to deliver exceptional service through digital communication tools, and remote collaboration platforms. Adept at multitasking, prioritizing tasks, and solving problems independently, while maintaining clear and professional communication. Seeking to leverage a versatile skill set to contribute to a dynamic remote team, and support efficient business operations.
Overview
7
7
years of professional experience
Work History
Operations Specialist
Symetra
Remote
12.2025 - Current
- Conduct outbound phone calls and professional email outreach to investment firms and fund houses regarding confirmation letters.
- Follow up persistently with multiple contacts within the same firm to obtain required documentation and status updates.
- Track, collect, and verify information received from fund houses for accuracy and completeness.
- Enter and reconcile data in spreadsheets against ledger balances, ensuring precise financial records.
- Maintain organized records of communications and follow-ups to support reconciliation and audit processes.
Receptionist
Allegis/JLL Tik Tok
Bellevue, WA
09.2025 - 12.2025
- Provided professional front-desk and administrative support in a fast-paced office.
- Maintained organization, confidentiality, and clear communication across teams.
- Assisted with employee badge access, parking, and security coordination.
- Coordinated scheduling, mail, and package handling systems.
- Managed calls, emails, and visitor inquiries with excellent customer service.
General Manager
Madagascar Creations
Remote
03.2023 - 11.2025
- Coordinated nationwide sales campaigns and client communications, enhancing brand visibility and driving revenue growth.
- Managed online marketing strategies, boosting customer engagement and e-commerce sales.
- Expanded wholesale client base through remote outreach and virtual meetings, broadening market reach.
- Oversaw online store operations, ensuring efficient digital order management and high standards of service.
Hostess
Snoqualmie Casino and Hotel
Snoqualmie, WA
01.2025 - 04.2025
- Greet and seat guests while managing reservations and waitlists.
- Maintain a welcoming and professional dining environment.
- Address guest inquiries and provide exceptional customer service.
- Answer phone calls promptly, assist with reservations, provide restaurant information, and handle takeout orders.
Server
Forum Social House
Bellevue, WA
09.2024 - 04.2025
- Greet guests, ensuring satisfaction and repeat visits.
- Efficiently manage tables, enhancing dining experiences.
- Collaborate with the kitchen for special requests, ensuring accuracy.
- Upsell menu items, boosting average check size.
- Resolve guest concerns promptly, maintaining satisfaction.
Executive Assistant
Mt. Si Contracting LLC
Hybrid - Issaquah, WA
08.2022 - 02.2023
- Ensured precise data entry, enhancing financial tracking accuracy and efficiency.
- Organized receipts and managed inventory, streamlining material orders and record-keeping.
- Facilitated client communication by providing accurate estimates and timely responses.
- Supported administrative tasks remotely, including scheduling, document management, and reporting.
Administrative Assistant
Schindler Elevator
Redmond, WA
03.2022 - 07.2022
- Streamlined email responses, enhancing team communication and workflow.
- Managed documents, ensuring precise record-keeping and organization.
- Handled phone inquiries, providing clear assistance and direction.
- Collaborated on admin tasks, improving team efficiency and productivity.
- Entered client data in SAP, maintaining data accuracy and integrity.
Project Assistant
Professional Small Business Management
Kirkland, WA
02.2022 - 03.2022
- Coordinated email communications, ensuring timely responses and streamlined workflow.
- Managed document organization, scanning, copying, and filing to maintain accurate records.
- Handled light phone duties, providing professional assistance and directing inquiries.
- Collaborated with the team on administrative tasks, enhancing overall efficiency.
Receptionist
Lululemon
Seattle, WA
01.2022 - 02.2022
- Welcome visitors, ensuring a friendly environment and smooth communication.
- Maintain accurate visitor logs and oversee front desk operations for efficiency.
- Coordinate front desk activities, enhancing visitor satisfaction and operational flow.
- Answer phone calls and voicemails promptly, ensuring clear and timely communication.
- Manage and order stationery supplies to support office readiness and staff needs.
Administrative Assistant
Orange Madagascar
Antananarivo, MDG
01.2019 - 07.2019
- Managed calls and visitors, enhancing office efficiency and client relations.
- Coordinated executive schedules, improving time management and productivity.
- Streamlined hiring processes, boosting team performance and resource allocation.
- Updated online job descriptions, ensuring accuracy and attracting qualified candidates.
Education
Associate Degree (AA) - Business
Shoreline Community College
SHORELINE, WA12.2021
Skills
- Microsoft Office Suite
- QuickBooks
- SAP
- Financial software proficiency
- Project management
- Sales strategy development
- Digital marketing
- Customer service excellence
- Client communication
- Conflict resolution
- Attention to detail
- Problem solving
- Time management
- Collaboration tools expertise
- Data reconciliation
- Spreadsheet management
- Documentation verification
- Customer outreach strategies
- Financial tracking
Hobbies and Interests
- Traveling
- Photography
- Basketball
- Gym
Languages
- French
- Malagasy
- English
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteSalary Range
$45000/yr - $200000/yrTimeline
Operations Specialist
Symetra
12.2025 - Current
Receptionist
Allegis/JLL Tik Tok
09.2025 - 12.2025
Hostess
Snoqualmie Casino and Hotel
01.2025 - 04.2025
Server
Forum Social House
09.2024 - 04.2025
General Manager
Madagascar Creations
03.2023 - 11.2025
Executive Assistant
Mt. Si Contracting LLC
08.2022 - 02.2023
Administrative Assistant
Schindler Elevator
03.2022 - 07.2022
Project Assistant
Professional Small Business Management
02.2022 - 03.2022
Receptionist
Lululemon
01.2022 - 02.2022
Administrative Assistant
Orange Madagascar
01.2019 - 07.2019
Associate Degree (AA) - Business
Shoreline Community College