Kayla Brandon

• Responded to fair housing inquiries and connected individuals with local councils and resources.
• Managed office operations to ensure efficient and effective administrative support.
• Coordinated logistics for in-person, hybrid, and virtual meetings, ensuring seamless execution.
• Coordinated with Communications to manage speaker requests.
• Supported Education and Outreach events by preparing and distributing digital and printed materials.
• Maintained databases and mailing
• Assisted the fainance team with credit card reconcilation, submitting expenses reports and reimbursement request for Executive Leadership Team.

lists through accurate data entry.

• Served as primary contact for building management and security.
• Managed office operations and administrative support to enhance efficiency.
• Handled incoming calls professionally, providing referrals and member support.
• Updated and maintained job postings on the organization’s website and responded to member inquiries in a timely manner.

• Managed Director’s calendar, arranged travel, prioritized meetings and projects to align with departmental goals.
• Supervised front desk clerks, updated office policies and procedures to enhance team performance.
• Facilitated communications with Mayor’s Office for press and citizen inquiries; coordinated responses to public information requests and triaged resident and stakeholder concerns.
• Facilitated communication and managed public inquiries within the City of Cleveland's Department of Community Development.
• Created year-end report highlighting department successes; developed and managed brochures and flyers for housing repair programs, and updated website content to provide accurate and current information on department programs.

• Coordinated management of over 100 employees across 31 offices, ensuring efficient operation support for State Operations team.
• Facilitated internal communications for employees regarding benefits, payroll, offer letters, and new hire onboarding in collaboration with HR & operations director.
• Collaborated with external vendors to produce campaign literature and materials while overseeing supply inventory for 31 offices across the state.
• Staged and managed 7 boiler rooms across the state; assuring each location had credentialed staff, functioning technology, meals were provided, and spaces were kept cleaned and secured during GOTV.
• Created and facilitated teardown plans of regional offices for the statewide campaign.
• Collaborated with HR to streamline onboarding processes at the Ohio Democratic Party.

• Guided clients through public benefits applications and connected them with essential community resources.
• Identified barriers in caseload and advocated for clients to improve access to resources.
• Maintained clear communication with clients on case-related information and documented interactions in online database to ensure continuity of care.
• Collaborated with attorneys to facilitate optimal legal outcomes for housing conditions cases.
• Completed housing searches for Rapid Rehousing and Housing Choice Voucher Program participants.
• Provided essential resources and client support for housing initiatives at the Children's Law Center.gy for in‑person, hybrid, and virtual meetings, including board and staff events.
• Assisted in training for low-income families with attorneys and community-based organizations.

• Provided administrative support across multiple departments to streamline workflow and enhance collaboration.
• Coordinated facility maintenance and copier service requests to maintain operational efficiency.
• Provided information on educational programs and registered prospective students into database.
• Processed accounts payable, incoming donations, and invoices to ensure accurate financial records.