Kagen Moore
Mebane,NC
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Specialist
Vigilint
Morrisville, NC
09.2024 - 01.2025
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Collected, arranged, and input information into database system.
- Promoted a culture of accountability within the department by setting clear expectations for performance and holding team members responsible for achieving results.
- Utilized advanced analytical skills in order to resolve complex operational issues effectively.
Logistics Specialist
RS&A
Concord, North Carolina
05.2023 - 09.2024
- Created detailed reports on logistics operations, including cost analysis, shipment tracking, and performance metrics.
- Resolved any discrepancies related to product quality or quantity issues upon delivery.
- Organized and managed the inventory of all incoming and outgoing shipments.
- Coordinated and monitored the transportation of goods between warehouses, customers, vendors, and other locations.
- Maintained accurate records of all deliveries using automated systems or manual documents.
- Utilized software programs to track shipments from origin to destination.
- Communicated regularly with customers regarding their orders status.
- Ensured that all shipments met international regulations for customs clearance.
- Planned and prioritized day-to-day shipments and billing in collaboration with warehouse and sales team.
Transport Specialist
Army National Guard
Reidsville, NC
03.2020 - 08.2024
- Responsible for vehicle logbooks and key control for more than 100 pieces of rolling stock
- Track and update mileage for all vehicles and personnel in the Global Combat Support System (GCSS) Army
- Maintain daily accountability and equipment reports, current records of Soldier's military license, Accident-Avoidance Course, and civilian driver's license
- Maintain records for individual driver's mileage critical for awards and badge recommendations
- Serves as the primary advisor to the Truck Master for all operational missions with the command.
Project Coordinator
FEMA
Washington, District Of Columbia
07.2016 - 03.2020
- Determined affected individuals for FEMA Disaster Assistance (DSA) eligibility and educated on work applications such as ArcGIS, Pulse Secure, Receiver, and registrations
- Constructed PowerPoint presentations for the Community Resilience Toolkit
- Researched and identified different organizations FEMA could form a partnership with
- Conducted research and processed data on Sports teams (major/minor), Cert teams, Churches, Pet Shelters, and colleges to create a networking database
- Facilitated seminars for College and Facility stakeholders providing them with disaster preparedness information
- Led tabletop exercises with individuals, which enabled them on how to prepare for a disaster.
Education
High School Diploma -
Southwestern Community College
Sylva, NCSkills
- Software: Microsoft Office 365: Word, Excel, PowerPoint
- Adaptable
- Great Communication
- Patience
- Strong Work Ethic
- Time Management
- Detailed Oriented
- Analytical
- Emergency management
- ArcGIS
- Project management
- Project coordination
- Military
- Computer networking
- Project planning
- Change management
- Logistics
- Process improvement
- Writing skills
- Databases
- SQL
- Data analysis skills
- Research
- Technical support
- Help desk
- Telecommunication
- Fire alarm
- Low voltage
- Mechanical knowledge
Certification
- Driver's License
- Secret Clearance
Military Service
Army National Guard, United States, E4, 03/01/20, Present, 88m
Timeline
Operations Specialist
Vigilint
09.2024 - 01.2025
Logistics Specialist
RS&A
05.2023 - 09.2024
Transport Specialist
Army National Guard
03.2020 - 08.2024
Project Coordinator
FEMA
07.2016 - 03.2020
High School Diploma -
Southwestern Community College