LaQuita Jones
6124 Rowland Ave,Kansas
Summary
Detail-oriented Admin Support Specialist with expertise in service documentation and data entry. Enhances efficiency and communication across departments through effective time management and record maintenance. Supports team collaboration and strengthens customer relationships.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Admin Support Specialist
Unified Gov of Wyco Kck
Kansas City, ks
07.1999 - Current
- Coordinated communication between departments to improve service efficiency.
- Handled customer inquiries and provided information with professionalism.
- Maintained accurate records of service interactions and resolutions.
- Provided guidance to junior members of the team on best practices.
- Processed and prepared documents for distribution to internal teams.
- Prepared reports and presentations to assist team members in decision-making.
- Organized and maintained filing systems for easy document retrieval.
- Maintained office supplies inventory and ordered replacements.
- Updated knowledge of software and technical developments through ongoing training and research.
Education
Some College (No Degree) - Business
KCKCC
Kansas City, KSSkills
- Customer relationship management
- Database management
- Data analysis
- Service documentation
- Time management
- Attention to detail
- Team collaboration
- Problem solving
- Conflict resolution
- Customer service
Languages
English
Professional
Certification
- notary
Timeline
Admin Support Specialist
Unified Gov of Wyco Kck
07.1999 - Current
Some College (No Degree) - Business
KCKCC