Melissa Hanauer
Greenfield,IN
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Admin Support Specialist
Shelby County YMCA
Shelbyville, IN
10.2025 - Current
- Handles scheduling new and prospective parents incoming tours
- Cashing tuition payments in Daxco Operations
- Assisting children and teachers with various needs.
- Maintaining communication between ELC and MHP for food catering needs
- Assisting Executive Director with various tasks as needed.
Lead Teacher
Loving Hearts Learning Place
Indianapolis, IN
02.2024 - 10.2025
- Established positive relationships with parents through regular communication regarding infant developmental milestones, collaborating on infant schedules to ensure a smooth transition from home to school.
- Maintained patience and level-headedness in diverse situations to support my assistant teacher’s development and personal growth.
- Planned and implemented different daily activities to enhance overall development and growth of every child.
Assistant Teacher
Loving Hearts Learning Place
- Supported child’s physical, mental, and social development using classroom games and activities.
- Supervised play-based learning, mealtimes and daily student intake and dismissal.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw children in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted lead teacher in providing individualized attention to children, resulting in improved development.
Post Closing Specialist
Royal United Mortgage
Indianapolis, IN
10.2019 - 06.2022
- Reviewed post-closing documentation for accuracy and compliance with regulatory requirements.
- Coordinated communication between loan officers and clients to resolve outstanding issues promptly.
- Verified loan conditions were satisfied prior to finalizing closings, ensuring seamless transactions.
- Maintained detailed records of closed loans, enhancing tracking and reporting processes.
Education
Bachelor of Arts - Telecommunications
Indiana University, Bloomington
Bloomington, IN05.2017
Skills
- Parent-teacher communication
- Oral communication
- Child development
- CPR Certification
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Time management
- Computer proficiency
Certification
CPR
Journalism
Timeline
Admin Support Specialist
Shelby County YMCA
10.2025 - Current
Lead Teacher
Loving Hearts Learning Place
02.2024 - 10.2025
Post Closing Specialist
Royal United Mortgage
10.2019 - 06.2022
Assistant Teacher
Loving Hearts Learning Place
Bachelor of Arts - Telecommunications
Indiana University, Bloomington