Lyndsay Anderton
White Haven
Summary
Professional food service worker with experience in delivering exceptional customer satisfaction and maintaining high standards. Skilled in multitasking, handling customer requests efficiently, and ensuring clean, welcoming environment. Strong focus on teamwork and adapting to changing needs, consistently achieving results. Reliable and enthusiastic, capable of creating positive experience for all patrons.
Overview
6
6
years of professional experience
Work History
Ice Cream Server
Woods Ice Cream
08.2019 - Current
- Assisted customers in selecting ice cream flavors and toppings to enhance their overall experience.
- Processed cash and credit transactions accurately, ensuring efficient order fulfillment.
- Conducted regular inventory checks to maintain optimal stock levels of ice cream and supplies.
- Adhered to health and safety regulations while preparing and serving ice cream products.
- Trained new staff on proper food handling techniques and customer service protocols.
- Prepared ice cream cakes and specialty desserts according to customer specifications.
- Supported promotional events by setting up displays and sampling products to attract customers.
- Maintained organized records of daily sales and inventory usage for management review.
- Participated in team meetings to discuss service strategies and enhance overall performance.
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Implemented a customer loyalty program that rewarded frequent buyers with free ice cream or exclusive offers, encouraging repeat business and long-term relationships.
- Organized special promotions for holidays or themed events that increased brand awareness within the community.
- Used route navigation apps and knowledge of area to deliver ice cream to customers.
Education
No Degree - Medical Imaging
Indiana University of Pennsylvania
Indiana, Pennsylvania, PA12-2027
No Degree - Public Health (Minor)
Indiana University of Pennsylvania
Indiana, Pennsylvania, PA12-2027
Skills
- Teamwork
- Customer engagement
- Patience and empathy
- Customer service
- Working under pressure
- Cash handling
- Greeting customers
- Safe food handling
Timeline
Ice Cream Server
Woods Ice Cream
08.2019 - Current
No Degree - Medical Imaging
Indiana University of Pennsylvania
No Degree - Public Health (Minor)
Indiana University of Pennsylvania