Lyndsay Palmieri
Sumterville,FL
Summary
Hi! My name is Lyndsay Palmieri and I am eager to start a new career! I have earned my Bachelor of Arts degree, with a focus on English, and a minor in Linguistics. My primary career objective and goal is to become an English teacher, as I am passionate about leading, guiding, and sharing my knowledge and insights. I am a hardworking, and passionate job seeker with strong organizational skills eager to secure an entry-level position.
Overview
3
3
years of professional experience
Work History
Cashier/Sales Associate
Buyer's Supermarket
06.2020 - 12.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Processed refunds and exchanges in accordance with company policy.
Inventory Associate
Linda's Boutique
06.2019 - 09.2019
- Maintained cleanliness and organization of warehouse workspace to promote safety and accessibility for all staff members involved in handling inventory items.
- Completed physical inventory counts each month.
- Managed inventory storage in clean and organized fashion.
- Sorted and delivered materials to different work areas and staff.
- Developed and implemented strategies to keep stocks organized and reduce excess inventory.
Counter Person
Goodfellas Wood Oven Pizza
05.2019 - 08.2019
- Handled high-pressure situations calmly, addressing customer concerns efficiently while managing multiple tasks simultaneously.
- Restocked counter displays periodically throughout the day, maintaining an appealing presentation for customers.
- Performed daily opening/closing procedures diligently so as not to miss any important steps.
- Fostered positive relationships with regular clientele by remembering their preferences along with their names.
- Enhanced customer satisfaction by providing efficient service and accurate order fulfillment.
- Maintained a clean and organized work environment, ensuring safety and hygiene standards were met.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Demonstrated knowledge and applied proper food handling standards.
Nursing Home Assistant
Seaview Nursing And Rehab
06.2018 - 09.2018
- Enhanced patient comfort by providing compassionate and attentive care.
- Facilitated social activities for residents, promoting mental well-being through interaction and engagement.
- Provided emotional support to residents and their families during difficult transitions, fostering trust and open communication.
Customer Service Representative
Fly High Indoor Trampoline Park
05.2018 - 08.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
Education
Bachelor of Arts - English
College of Staten Island of The City University of New York
Staten Island, NY12.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Time management skills
- Cleaning and sanitizing
- Money Handling
- Reliability and punctuality
- Cash Register Operation
- Written and verbal communication
- Organizational abilities
- Order Taking
- Professionalism and Courtesy
- Payment Processing
- Active Listening
- Reliable and Responsible
- Honest and Dependable
- Problem-Solving
- POS Systems
- Product restocking
Timeline
Cashier/Sales Associate
Buyer's Supermarket
06.2020 - 12.2020
Inventory Associate
Linda's Boutique
06.2019 - 09.2019
Counter Person
Goodfellas Wood Oven Pizza
05.2019 - 08.2019
Nursing Home Assistant
Seaview Nursing And Rehab
06.2018 - 09.2018
Customer Service Representative
Fly High Indoor Trampoline Park
05.2018 - 08.2018
Bachelor of Arts - English
College of Staten Island of The City University of New York
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