Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lyndsay Stahl

Broomfield,CO

Summary

Mission-driven and people-centered AVP with over a decade of progressive leadership in member experience, employee development, and branch operations within the credit union industry. With a long-standing tenure at Blue, I bring a deep understanding of how to harmonize the internal employee journey with external member expectations. Proven success in cultivating a values-driven culture, designing inclusive member journeys, and championing employee engagement strategies that drive performance, retention, and satisfaction. Adept at translating organizational vision into actionable strategies across cross-functional teams. Passionate about leading the people experience forward—one moment, one member, one teammate at a time—through a people-first approach that ensures experiences are faster, better, and easier for both members and employees.

Overview

20
20
years of professional experience

Work History

Regional Director, AVP

Blue Federal Credit Union
Broomfield, CO
02.2020 - Current
  • Spearhead member and employee experience improvements across multiple branches, aligning team goals with credit union growth strategy and cultural values.
  • Led the design and execution of regional strategic plans focusing on operational excellence, member satisfaction, and team development—supporting the Magic Zone environment.
  • Partnered with internal departments to improve training, onboarding, and internal communications, ensuring experiences were consistent, clear, and impactful.
  • Conducted quarterly coaching and performance reviews to strengthen leadership capability and engagement among branch managers.
  • Introduced process improvements that enhanced member onboarding, reduced friction, and created faster, better, easier member service.
  • Created data-informed action plans from feedback and KPIs to promote continuous improvement and employee satisfaction.

Branch Manager

Blue Federal Credit Union
Lafayette, CO
12.2016 - 02.2020
  • Championed a culture of service excellence through staff coaching, operational alignment, and a high-touch member experience model.
  • Drove employee engagement by fostering mentorship, motivation, and an inclusive work environment.
  • Developed team onboarding programs that strengthened early engagement and reduced turnover.
  • Participated in local outreach and branding efforts to deepen community relationships and build trust.

Financial Specialist IV

Blue Federal Credit Union
Broomfield, CO
01.2014 - 12.2016
  • NMLS ID #1391050, delivered financial consultation and member service with a people-first approach.
  • Managed end-to-end member support, including account openings, loans, IRAs, and complex transactions.
  • Helped pilot changes to improve service delivery and operational efficiency.

Marketing and Sales Consultant

Berkshire Property Advisors
Thornton, CO
01.2012 - 01.2014
  • Led marketing, sales, and customer experience efforts for a national leasing company.
  • Recognized for top sales performance and professional character with the 'Sell It Like a Rock Star' and Core Values Awards.

High Balance Risk Mitigation Specialist, Financial Care Representative I & II

T-Mobile
Denver, CO
01.2009 - 01.2012
  • Identified high-risk accounts, provided account recovery solutions, and improved customer satisfaction.
  • Consistently achieved above-average performance and earned a promotion for excellence in service.

Event Sales Manager

Lucky Strike Lanes
Denver, CO
01.2006 - 01.2009
  • Managed event sales and logistics, progressing from hospitality roles to associate management.
  • Delivered customized experiences for corporate and private events in a high-traffic urban venue.

Education

Liberal Arts And Sciences

Colorado State University

Nursing

Front Range Community College

Skills

  • Employee Engagement & Culture Development
  • Member Experience Strategy
  • Strategic Leadership & Change Management
  • Onboarding & Training Oversight
  • Performance Coaching & Team Development
  • Operational Excellence & Process Optimization
  • Cross-Functional Collaboration
  • Data-Driven Decision Making
  • Relationship Building with Internal & External Stakeholders

References

References available upon request.

Timeline

Regional Director, AVP

Blue Federal Credit Union
02.2020 - Current

Branch Manager

Blue Federal Credit Union
12.2016 - 02.2020

Financial Specialist IV

Blue Federal Credit Union
01.2014 - 12.2016

Marketing and Sales Consultant

Berkshire Property Advisors
01.2012 - 01.2014

High Balance Risk Mitigation Specialist, Financial Care Representative I & II

T-Mobile
01.2009 - 01.2012

Event Sales Manager

Lucky Strike Lanes
01.2006 - 01.2009

Liberal Arts And Sciences

Colorado State University

Nursing

Front Range Community College
Lyndsay Stahl
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