Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
4
4
years of professional experience
Work History
Home Connections Case Manager
Hospice And Palliative Care Buffalo
01.2022 - Current
Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Nursing Unit Coordinator
Bristol Village
01.2020 - 12.2021
Improved patient satisfaction by efficiently coordinating unit activities and managing nursing schedules.
Enhanced communication between nurses, physicians, and other healthcare professionals for seamless patient care.
Streamlined unit operations by implementing efficient organization systems for medical records and supplies.
Reduced medication errors with diligent management of medication administration records and close collaboration with nursing staff.
Registered Nurse, Inpatient Psychiatric Unit
WNY Children's Psychiatric Center
04.2020 - 11.2020
Provided clinical consultation and training on all aspects of psychiatric nursing; and plans, supervised, and provided nursing care to individuals with mental illness in facilities and programs operated by the Office of Mental Health.
Administered and noted reactions to psychotropic drugs and other medications. Arranged further medical attention when necessary. Assisted the client in understanding the nature of emotional disturbances and accepting the need for treatment. Assisted in maintaining a safe and secure environment for staff and patients.
School Nurse
East Aurora School District
09.2019 - 04.2020
Served as a resource for faculty and staff by providing training on first aid, CPR, and other health-related topics.
Increased parent engagement in their child''s health through open communication channels and educational workshops.
Streamlined documentation processes for maintaining accurate student health records, ensuring compliance with regulations.
Facilitated early detection of health issues by conducting routine screenings for vision, hearing, scoliosis, among others.
Managed immunization compliance within the school population to prevent the spread of communicable diseases.
Developed strong relationships with local healthcare providers to ensure continuity of care for students requiring specialized services.
Monitored ongoing medical conditions such as asthma or diabetes, adjusting care plans accordingly to maintain optimal student wellness levels.
Education
Master of Science - Adult-Gerontology Primary Care Nurse Practitioner
Daemen University
Amherst, NY
01.2024
Associate of Science - Registered Nurse
SUNY Erie
Amherst, NY
05.2019
Bachelor of Arts - Psychology
University At Buffalo
Amherst, NY
05.2008
Skills
Chronic Disease Management
Needs Assessment
Patient Support
Care Coordination
Positive Attitude
Problem-Solving
Interdisciplinary Collaboration
Organization and Multitasking
Empathy and Compassion
Ethical Decision-Making
Attention to Detail
Time Management
Critical Thinking
Problem Solving
Adaptability
Team Collaboration
Organizational Skills
Timeline
Home Connections Case Manager
Hospice And Palliative Care Buffalo
01.2022 - Current
Registered Nurse, Inpatient Psychiatric Unit
WNY Children's Psychiatric Center
04.2020 - 11.2020
Nursing Unit Coordinator
Bristol Village
01.2020 - 12.2021
School Nurse
East Aurora School District
09.2019 - 04.2020
Master of Science - Adult-Gerontology Primary Care Nurse Practitioner