Lyndsey Adkins
Columbia Station
Summary
Enterprise Solutions Engineer and Architect with 10+ years of experience leading complex SaaS engagements across healthcare and financial services. Former Senior Solution Engineer at Salesforce, influencing ~$750K+ per quarter in closed revenue through strategic discovery, executive engagement, and value-based solution positioning. Expert in partnering with C-suite and enterprise stakeholders to translate business challenges into scalable solutions, deliver compelling demonstrations, and drive customer decision-making. Combines deep technical expertise with consultative selling and storytelling to accelerate deal cycles and maximize customer impact.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Solutions Architect / Senior Project Manager
Northteq
09.2024 - Current
- Lead enterprise solution architecture and platform modernization initiatives across financial services clients
- Partner with executive stakeholders to define solution strategy and align technology investments with business outcomes
- Conduct discovery sessions to identify operational gaps and design scalable, multi-system architectures
- Present architectural strategies and recommendations to both technical and business audiences
- Support pre-sales engagements through technical strategy sessions and solution scoping
- Optimize internal Salesforce CRM to improve reporting visibility and operational efficiency
Senior Solution Engineer (Pre-Sales)
Salesforce
10.2022 - 06.2024
- Influenced ~$750K+ per quarter in closed revenue through strategic enterprise deal support
- Led 3–4 enterprise discovery and demo cycles weekly across complex, multi-stakeholder buying committees
- Delivered tailored product demonstrations aligned to customer pain points, business objectives, and industry use cases
- Facilitated discovery sessions with C-suite stakeholders to uncover requirements and define solution strategy
- Translated complex technical capabilities into compelling business value through storytelling and value-based selling
- Contributed to RFP strategy, competitive positioning, and cross-functional sales execution
- Led enablement sessions for account executives on solution differentiation and industry positioning
Customer Solution Consultant (Pre-Sales)
Hyland Software
03.2019 - 09.2022
- Delivered enterprise SaaS pre-sales support across healthcare organizations
- Led discovery, requirements gathering, solution design, and executive demonstrations
- Developed tailored solution proposals aligned to customer workflows and business objectives
- Partnered with sales and product teams to enhance cloud migration offerings
- Supported deal progression through technical positioning and strategic input during negotiations
Project Manager
Hyland Software
11.2015 - 03.2019
- Managed multiple enterprise software implementation projects across healthcare clients
- Led project planning, execution, and stakeholder communication across cross-functional teams
- Developed standardized implementation methodologies and documentation
- Strengthened stakeholder relationships through consistent communication and delivery
Solution Design Manager
Mediquant Inc.
07.2014 - 10.2015
- Designed solution architectures and supported pre-sales demo development for healthcare data archiving platform
- Partnered with product and development teams to enhance functionality and usability
- Analyzed complex healthcare datasets to support migration and transformation strategies
- Acted as subject matter expert for clinical data archiving and system design
Project Manager
Mediquant Inc.
07.2013 - 07.2014
- Managed early-stage enterprise software implementations and client onboarding
- Coordinated cross-functional teams to ensure successful project delivery
- Supported software testing, validation, and deployment activities
Project Manager / Implementation Specialist
Epic Systems Corporation
04.2011 - 06.2013
- Led enterprise EHR implementations from planning through go-live in complex healthcare environments
- Partnered with client executives and clinical stakeholders to drive adoption and success
- Delivered training, system configuration, and workflow optimization
- Contributed to internal initiatives including telehealth and physician training programs
Education
Bachelor of Arts - Zoology
Ohio Wesleyan University
Skills
- Enterprise SaaS Pre-Sales & Deal Strategy
- Executive (C-Suite) Engagement & Workshops
- Discovery & Requirements Gathering
- Value-Based Selling & ROI Articulation
- Solution Demonstrations & Storytelling
- Solution Architecture (Salesforce Ecosystem)
- Technical Positioning & Competitive Strategy
- Cross-Functional Collaboration (Sales, Product, Delivery)
- Salesforce (Sales Cloud, Service Cloud, Experience Cloud, Flow)
- SaaS & Cloud Architecture
- CRM Strategy & Optimization
- Data Modeling & Integrations
- SQL
Websites
Certification
- Salesforce Certified Administrator
- Salesforce Advanced Administrator
- Salesforce Platform App Builder
- Salesforce AI Associate
Core Expertise
- Enterprise SaaS Pre-Sales & Deal Strategy
- Executive (C-Suite) Engagement & Workshops
- Discovery & Requirements Gathering
- Value-Based Selling & ROI Articulation
- Solution Demonstrations & Storytelling
- Solution Architecture (Salesforce Ecosystem)
- Technical Positioning & Competitive Strategy
- Cross-Functional Collaboration (Sales, Product, Delivery)
Timeline
Senior Solutions Architect / Senior Project Manager
Northteq
09.2024 - Current
Senior Solution Engineer (Pre-Sales)
Salesforce
10.2022 - 06.2024
Customer Solution Consultant (Pre-Sales)
Hyland Software
03.2019 - 09.2022
Project Manager
Hyland Software
11.2015 - 03.2019
Solution Design Manager
Mediquant Inc.
07.2014 - 10.2015
Project Manager
Mediquant Inc.
07.2013 - 07.2014
Project Manager / Implementation Specialist
Epic Systems Corporation
04.2011 - 06.2013
Bachelor of Arts - Zoology
Ohio Wesleyan University