Lyndsey Erbaugh
Germantown,OH
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Sales Lead
Rally House
08.2021 - Current
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Trained new employees on customer service, money handling and organizing strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Developed and maintained knowledge of current sales and promotions.
- Facilitated and logged store opening, closing, and shift changes.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
COVID-19 Screener
Dayton Children's Hospital
06.2020 - 09.2021
- Enhanced infection control practices through rigorous sanitization of screening areas and equipment.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Monitored individuals for signs and symptoms of COVID-19 to apply prompt response and medical attention.
- Protected individual confidentiality as prescribed by local, state, and federal mandates.
Lifeguard
City Of Germantown
05.2019 - 09.2020
- Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
- Collaborated closely with management to identify areas for improvement within the lifeguarding program.
- Assisted in developing emergency action plans for various aquatic facilities, ensuring preparedness for any situation.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Conducted patrols to identify and help those in need of immediate care and assistance.
Education
High School Diploma -
Valley View High School
Germantown, OH05.2020
Skills
- Point of sale operation
- Opening and closing procedures
Certification
- First Aid/CPR Certified
Timeline
Team Sales Lead
Rally House
08.2021 - Current
COVID-19 Screener
Dayton Children's Hospital
06.2020 - 09.2021
Lifeguard
City Of Germantown
05.2019 - 09.2020
High School Diploma -
Valley View High School