Lyndsey Graber
Staten Island,NY
Summary
Ambitious professional with a passion for luxury and management. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Manager of Store Maintenance
Capri Holdings
New York, NY
06.2022 - Current
- Work seamlessly with over 100 varying locations to ensure stores are up to standard
- Implement improved facility management software
- Manage and motivate employees to be productive and engaged in work.
- Accomplish multiple tasks within established timeframes.
- Create and manage all Preventative Maintenance programs
- Maintain professional, organized, and safe environment for employees and patrons.
- Onboard new employees with training and new hire documentation.
- Control costs to keep business operating within budget and increase profits.
- Plan and budget accurately to provide business with resources needed to operate smoothly.
- Mentor junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Manage internal HQ moves and events
Associate Manager of Store Maintenance
Capri Holdings
New York, NY
06.2021 - 06.2022
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
- Remedied issues and conflicts among workers using negotiation and active listening.
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
- Established strong relationships with key stakeholders, fostering collaboration and mutual support.
- Optimized workflow processes to reduce bottlenecks and increase overall effectiveness.
- Managed cross-functional projects, ensuring timely completion and alignment with company objectives.
- Facilitated effective communication across departments to ensure seamless project execution.
Store Maintenance Coordinator
Capri Holdings
New York, NY
10.2018 - 06.2021
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
Administrative Manager
TKX Performance, Inc.
Huntington Station, NY
12.2017 - 10.2018
- Work on internal and client expenses; approve all invoices and handle all client transactions
- Negotiate storage terms and maintenance contracts with customers
- Build relationships with vendors and suppliers; contact different brands to see if the shop can be a sponsor and use their products for customer’s vehicles, in return for a discount
- Book appointments with clients
- Accomplishments: There was very little organization in the office for files, invoices, or client/maintenance contracts
- Organized the office, created new billing procedures and implemented a system to track client information
- In eight months, the changes implemented have increased revenue, sales, and volume of business; improved customer service has resulted in repeat business and satisfied clients
- Improved vendor relationships and negotiate better terms, lower pricing, and volume discounts.
Visual Merchandising Manager
L.L. Bean
Lake Grove, NY
05.2017 - 12.2017
- Maintained presentation standards including promotional and pricing strategies, along with daily replenishment of product
- Coached, developed, and managed Sales Associates with a focus on driving sales while providing exemplary customer service
- Ensured store presentations were full and sized; demonstrated merchandising acumen while using company data to influence decisions
- Handled all marketing efforts and strategies per directives including markdowns, promotions, and sales events
- Analyzed store sales metrics to increase Key Performance Indicators (KPIs); reset the floor plan to increase sales
- Accomplishments: Directly involved in the set-up of a new brick and mortar store location; set-up displays, managed employee schedules, and trained the team on product knowledge, resulting in a very successful grand opening of the location
- Set the floor plan and encouraged management to look at alternative floor plans, outside of the corporate standards and effectively increased KPIs through the improved visual merchandising.
Sales Associate - Ted Baker of London
Bloomingdale’s
Garden City, NY
11.2016 - 03.2017
- Maintained the store floor; refolding clothing, straightening clothing racks and returning items to their proper space
- Exceeded sales goals on a daily and monthly basis
- Regularly checked on clients and provided style advice, contacted other stores for size availability, and keep clients up to date on upcoming sales and incoming styles.
Education
Bachelor of Science - International Trade & Marketing
Fashion Institute of Technology
New York, NY05.2018
Skills
- MS Office
- Verbal/Written Communication
- Team Leadership
- Complex Problem-Solving
- Staff Training and Development
- Operations Management
- Budget Control
- Problem Resolution
- Hiring and Training
- Managing Efficiency
- Communication
- Project/Vendor Management
- Maintenance and Repair
- Process Improvement
- Data Presentation
- Interpersonal Relations
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Timeline
Manager of Store Maintenance
Capri Holdings
06.2022 - Current
Associate Manager of Store Maintenance
Capri Holdings
06.2021 - 06.2022
Store Maintenance Coordinator
Capri Holdings
10.2018 - 06.2021
Administrative Manager
TKX Performance, Inc.
12.2017 - 10.2018
Visual Merchandising Manager
L.L. Bean
05.2017 - 12.2017
Sales Associate - Ted Baker of London
Bloomingdale’s
11.2016 - 03.2017
Bachelor of Science - International Trade & Marketing
Fashion Institute of Technology