Hardworking employee with customer service, multitasking, and time management abilities. Outgoing, proactive, and puts 100% effort into any task given.
Overview
4
4
years of professional experience
Work History
Front End Worker/Cashier
Giant Food
Parkville
04.2024 - Current
Maintained cleanliness and organization of checkout areas for optimal customer experience.
Operated cash register, processing transactions accurately and efficiently during peak hours.
Collaborated with team members to address customer concerns and enhance service quality.
Trained new employees on store policies, procedures, and customer service standards.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Listened to customer needs to identify and recommend best products and services.
Greeted and assisted customers to foster positive experiences.
Window Cashier
Mary's Nice Ice Baby
Baltimore County
04.2021 - Current
Processed customer transactions accurately and efficiently at a popular ice cream shop.
Maintained clean and organized service areas to enhance customer experience.
Assisted customers with menu selections and provided product recommendations.
Managed cash register operations, ensuring correct change for all transactions.
Collaborated with team members to ensure timely order fulfillment during peak hours.
Volunteer
City Beat Church
Baltimore, MD
06.2023 - 06.2023
Assisted in a food bank.
Collaborated with other volunteers, and worked to ensure the cleanliness of the surrounding community.
Education
High School -
Parkville High School
Parkville, Maryland
06.2025
Skills
Customer service
Cash handling
Problem resolution
Team collaboration
Training new employees
Time management
Interpersonal skills
Awards
National First Generation Program Award, 08/01/24
AP Scholar Award, 07/01/24
Student Accomplishment in Gifted and Talented Education Award, 02/01/24
Nominated and Accepted for National Society of High School Scholars, 06/01/23