Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lyndsey Kunch

Grand Rapids,MI

Summary

Experienced in team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering a collaborative and adaptable workplace. Looking to branch out into fields related to criminal justice.

Overview

5
5
years of professional experience

Work History

Substitute Teacher

Grandville Public School
Grandville, MI
01.2025 - Current
  • Collaborated with other teachers to ensure student success.
  • Provided instruction and guidance to students in the absence of a regular teacher.
  • Maintained accurate records of student attendance and performance.

Shift Manager

Tropical Smoothie Cafe
Grandville, MI
02.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.

Shift Lead

Tropical Smoothie Cafe
06.2021 - 12.2022
  • Completed store opening and closing procedures and balanced POS.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.

Support Worker

Okland Arthritis Center
Bingham Farms, MI
05.2020 - 08.2020
  • Scanned paper documents into electronic format when needed.
  • Performed daily maintenance tasks such as cleaning out old folders and archiving inactive files.
  • Retrieved files as requested by staff members in a timely manner.

Education

Bachelor of Arts - Criminal Justice

Grand Valley State University
Allendale, MI
04.2024

Skills

  • Critical Thinking
  • Task Delegation
  • Customer Relations
  • Team motivation
  • Classroom management
  • Record keeping
  • Curriculum implementation

Accomplishments

    Coached and mentored children with special needs in soccer every Sunday, enhancing their motor skills and understanding of the game through engaging activities and games.

Timeline

Substitute Teacher

Grandville Public School
01.2025 - Current

Shift Manager

Tropical Smoothie Cafe
02.2022 - Current

Shift Lead

Tropical Smoothie Cafe
06.2021 - 12.2022

Support Worker

Okland Arthritis Center
05.2020 - 08.2020

Bachelor of Arts - Criminal Justice

Grand Valley State University

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