Lyndsey Vanpraag
Rancho Santa Margarita,CA
Summary
Results-driven and detail-oriented professional seeking an entry-level position in medical insurance coding and billing. My strong analytical and organizational skills, combined with a commitment to precision, make me well-suited for contributing to efficient and error-free billing processes. Eager to leverage my enthusiasm for continuous learning to excel in a dynamic healthcare environment.
Overview
12
12
years of professional experience
Work History
Senior Technician Manager
Cellular and Laptop Repair Centers, Inc.
Lake Forest, CA
09.2012 - Current
- Performed diagnostic tests on malfunctioning equipment to identify issues and determine repair needs.
- Trained junior technicians in basic troubleshooting techniques and best practices for repairing hardware components.
- Documented of all customer service interactions
- Created detailed reports outlining the causes of malfunctions and recommended resolutions for review.
- Managed quality control and maintained high level of customer satisfaction.
- Managed workflow and productivity of lower-level technicians to keep projects on task.
- Invoicing and Payroll using Quickbooks Online.
- Fully educated on Apple Systems (GSX)
Education
High School Diploma -
Capistrano Valley High School
Mission Viejo, CA08-2014
Skills
- Troubleshooting and Resolution
- System Installations
- Technical Assistance
- Detail focused
- Administrative and Office Support
- Quality Control
- Customer Service
- Sales Transactions
- Strong interpersonal and phone skills
Timeline
Senior Technician Manager
Cellular and Laptop Repair Centers, Inc.
09.2012 - Current
High School Diploma -
Capistrano Valley High School
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