Lyndsey Yates
Grove City,OH
Summary
Organized and highly dependable professional and student with 3+ years experience in customer service in fast-paced, teamwork based environments as well as training and educating new hires. Efficient in POS-systems and willing to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Waitress
Gibby's Eatery And Sports Bar
05.2023 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Barista Trainer
STARBUCKS COFFEE COMPANY
03.2019 - 08.2022
- Enhanced customer satisfaction by providing high-quality espresso and coffee beverages.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Boosted company reputation by maintaining a clean, efficient, and inviting café environment.
- Streamlined workflow processes for better customer service and reduced wait times.
- Increased employee retention by fostering a positive, supportive work atmosphere.
Education
Bachelor of Science - Biology/Pre-Medical Studies
Miami University
Oxford, OH05.2025
High School Diploma -
Westfall High School
Williamsport, OH05.2021
Skills
- Food safety understanding
- Customer Service
- Team Collaboration
- Quality Control
- Complaint resolution
- Cash Handling
- Team Leadership
- Cool Under Pressure
Timeline
Waitress
Gibby's Eatery And Sports Bar
05.2023 - Current
Barista Trainer
STARBUCKS COFFEE COMPANY
03.2019 - 08.2022
Bachelor of Science - Biology/Pre-Medical Studies
Miami University
High School Diploma -
Westfall High School
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