Lyne Fanfan
Winter Haven,Fl
Summary
Customer service expert with 3 years of experience in customer service taking inbound and making outbound calls as well as scheduling appointments for health screening.with a team oriented mentality and a commitment to customer satisfaction and customer support excellence, Iam efficiency-driven and organized with a strong background in customer service.
Overview
6
6
years of professional experience
Work History
Sale associates
Belk
Winter Haven, Fl
04.2024 - 09.2024
- Greet customers, be sales-minded, recruit customers, operate cash registers, increase in-store sales, maintain sales floor appearance, cross-sell products, direct customers to merchandise within the store, achieve established goals.
Call Center Representative
Knipper health with Eagle pharmacy
Lakeland, Florida
01.2020 - 01.2023
- Enjoy making outbound calls and reaching out to patients, members, and customers
- Outreach to patients to schedule appointments for preventative health screenings, assess for high risk or other healthcare appointments
- Have a passion for helping patients make decisions that will enhance their healthcare experience
- Make welcome calls and assist members and patients with benefits and insurance information
- Outbound calls to conduct surveys
- The best part, you will be making a difference in someone’s life!
Manufacturing Associate
Amazon
Lakeland, Fl
11.2018 - 01.2020
- Build pallets for shipment, scan and stock boxes in the tranship area, assist with packaging and labeling finished products, lift and carry objects weighing up to 50 pounds, build orders using industrial power equipment, manually lift and move product, load and unload trucks, bend and lift.
Education
some college -
Polk state college
winter Haven, FL01.2019
Graduated -
Lake region high
eagle lake, FL01.2017
Skills
- Strong computer experience (data entry, screen navigation, keyboarding),
- Experience with Microsoft Outlook (email) and Word
- Excellent customer service skills
- Ability to adhere to daily schedules and duties
- Excellent oral and written communication skills
- Excellent demonstration of caring and compassion
- Problem solving skills
- Claims
Awards
back in college I received a scholarship and I also have my phlebotomy certification and pharmacy tech.
Timeline
Sale associates
Belk
04.2024 - 09.2024
Call Center Representative
Knipper health with Eagle pharmacy
01.2020 - 01.2023
Manufacturing Associate
Amazon
11.2018 - 01.2020
some college -
Polk state college
Graduated -
Lake region high