Accomplished Healthcare Administrator with a passion for leading in the work field while taking on new challenges. 9+ years of experience impacting positive organizational outcomes through patient satisfaction, problem solving, and leadership.
Handle collections & unpaid accounts by setting up payment plans
Work directly with insurance companies including but not limited to Medicare, Medicaid, Tri-care, commercial carriers, & Worker's Compensation/No-Fault carriers
Answer any questions patients may have
Work any denials from insurance companies
Follow up on any claims that may be aging
Work any correspondence that comes in via mail
Train coworkers on following up with Medicare, Medicaid & Tri-care.
Complete over 60 patient accounts every working day
Clerical Member & Medical Biller
Tritech Management
11.2019 - 03.2023
Prepared medical documentation to go to arbitration
Printed and scanned medical reports
Mailed medical record requests to referring physicians
Scanned EOBs, correspondence from insurance carriers
Billed no-fault and workers compensation bills through online submission.
Collections Representative
Medical Arts Radiology
06.2017 - 07.2019
Assisted in answering irate patients with questions
Practiced patience with not only staff, patients and doctors
Proficient in Microsoft Word, Microsoft Office, Excel, PowerPoint, Outlook & Internet Explorer
Additional Information
EPIC, ICD-9 & CPT Coding, HCPCS Level II Coding, Anatomy & Physiology, Payment Posting, Insurance Authorizations, Medical Billing & Reimbursement, Claim Appeals, HIPAA Complaint, Patient Needs Management, Administrative Support, Proficient in Microsoft Word, Microsoft Office, Excel, PowerPoint, Outlook & Internet Explorer, Highly organized, reliable, and independent; able to adapt to shifting priorities with a strong work ethic
Analytical, Detail-Oriented, and Flexible; expert at integrating and proofreading information to obtain overall objectives
High-energy, confident individual with a compelling enthusiasm
Known for time management; able to prioritize and complete complex problems and tasks efficiently before a given deadline
A dedicated individual; able to motivate self and teams to perform at their best
Creative and Resourceful; efficient in a fast-paced multitasking environment and able to prioritize effectively to obtain objectives