Lynette Bynum
Washington,DC
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
38
38
years of professional experience
Work History
Administrative Assistant
Emerald Cities Collaboratives, LLC
Washington, DC
06.2025 - Current
- Managed scheduling and calendar coordination for executives, optimizing time management and resource allocation.
- Developed and maintained filing systems, ensuring organization and easy retrieval of critical documents.
- Streamlined communication between departments, enhancing information flow and collaboration on projects.
Leasing Specialist/Administrative Assistant
Bennington Station Apartments
Washington, DC
05.2024 - 01.2025
- Greeted all residents, staff and, vendors with a smile and professionalism.
- Called vendors for the Community Manager to set up appointments pertaining to; gas, electric, roofing, boilers, doors and locks, etc.
- Cold called prospects to gather information to come in for an appointment and do a walk-through either for a 1-bedroom or a 2-bedroom.
- Typed memos for residents who needed to show proof of residence (DMV, Legal Attorneys, Jobs).
- Typed and distributed notices to each resident about past due rent, late fees, when in-house inspections were coming, vehicle towing, etc.
- Collected and processed rent checks and money orders.
- Physically checked on and called the disabled tenants and residents to make sure they were well.
- Assisted the challenged tenants with writing out bills and money orders.
- Mediator with family members when their communication skills failed.
Assistant Customer Service Manager
Rose’s Discount Store
Forestville, MD
03.2024 - 04.2024
- Rang up customer’s purchases.
- Gave change to cashiers when needed.
- Processed returned items.
- Dealt with impatient and volatile customers in a professional manner.
- Monitored clock in time for cashiers to give them their breaks.
- Walked the floor at closing to make sure the store was presentable for the next day.
- Counted cash drawer when clocking in and out.
Administrative Assistant
Edenbridge Health
Washington, DC
12.2023 - 02.2024
- Welcomed new and returning patients in the Center while checking them in on the system and with their personalized badges.
- Coordinated with the Transportation Manager to inform him which patients needed to be picked up/dropped off, who was in the hospital, and not returning to the Center.
- Tracked prescription bags to be sent to home patients.
- Worked with the medical staff in updating the system records for the HHA data input.
Resident Services Coordinator
Roundtree Residences - Operation Pathways
06.2022 - 08.2023
- Coordinate social services for the senior residents to support positive development in health and education that leads to self-sufficiency.
- Create monthly newsletters for the 91-unit senior community. This gives an overview of what’s happening, future events, health & safety tips, recipes and quarterly birthday parties.
- Establish and maintain relationships with service providers, organizations, partners, and other community organizations within the District of Columbia. Those organizations include Councilman Trayon White (Ward 8), 7th District Police Department, DC FEMS, East of the River, ESFSC, Inc., East of the River Socialization Hub, Capital Area Food Bank (Grocery Plus), DACL and local churches.
- Meet program enrollment and attendance goals daily when organizing events within the Senior Community.
- Provide monthly reports as it pertains to the goals, policies and procedures of Operation Pathways.
- Participate in bi-weekly and monthly staff meeting to update executive leaders the progress and potential setbacks within the Senior Community.
Office Manager
WORLDSTRIDES
02.2022 - 06.2022
- Fulfilled time-sensitive requests for Field staff and World Assist employees (meal voucher requests, driver information, verifying phone numbers and locating staff as needed).
- Greeted visitors at the RTC (Regan Trade Center) Field Office and acted as the main point of contact to Field Operations.
- Monitored and managed the Tour Office Assistant mailbox.
- Coordinated with Product Delivery Fulfillment Order requests with drop off and pick up points including supplies, tickets, vouchers, wheelchairs, etc.
- Assisted Field Staff with system access liaising with the IT Service Desk as needed.
- Kept office area and office supplies stocked and organized.
- (seasonal)
T&A Specialist
PMI/PRAIRIE QUEST CONSULTANTS
06.2021 - 11.2021
- OHR Call Center backup who answered questions related to password resets, validation, and certification of timecards, requesting leave, etc.
- Served as the Compensation and Benefits Division timekeeper while adding PPA Codes to employee's picklist, validating the employee's timecard, and removing codes from the employee's picklist as well.
- Created folders for each pay period to include supporting documentation and reports.
- Assisted the Time and Attendance User Group meetings to prepare the agenda, send out minutes and issue monthly/quarterly reports.
- Built and transmitted (early and manual builds) for T&A batches and review NFC Error Analysis Reports, CULP0053 Reports.
- Conducted Leave Audits and assisted with WebTA Recertifications (April/October) in which spreadsheets and signed signature sheets are sent to management for approval and then updated in WebTA.
- (Contract - USPTO)
Driver
LYFT
Memphis, TN
12.2019 - 04.2020
Cashier
DOLLAR TREE, KROGER’S, MAPCO, CVS, DOLLAR GENERAL, FAMILY DOLLAR
05.2017 - 11.2019
Volunteer Associate
BIBLES FOR CHINA THRIFT STORE
11.2016 - 05.2017
HR Assistant/Final Authorizer
NATIONAL INSTITUTES OF HEALTH
06.2009 - 04.2016
Human Resources Assistant
NATIONAL INSTITUTES OF HEALTH
02.2008 - 06.2009
Personnel and HR Assistant
MRF CONSULTING, LLC, HUNTER’S STAFFING AGENCY
Washington, DC
02.2003 - 11.2005
- These two contract positions were with NASA Headquarters and Department of Health and Human Services which both lasted 5 months each.
HR/Admin/PERSONNEL ASSISTANT
OPTION ONE, ZIMMERMAN & ASSOCIATES
10.2001 - 02.2003
- All positions were through temporary staffing agencies with 1-week up to 3 month assignments.
Dispatch Supervisor
CNS WHOLESALE GROCERS - SAFEWAY
10.2000 - 06.2001
Continuing Education Registrar/Training Coordinator
PricewaterhouseCoopers, LLC
08.1998 - 09.2000
Service Center Specialist
IKON OFFICE SOLUTIONS
02.1998 - 07.1998
Administrative Assistant/Accounting Clerk/Receptionist
MANPOWER, OFFICE TEAM, RANDSTAD, ROBERT S. HALF
10.1995 - 01.1998
- All positions were through temporary staffing agencies with 1-week up to 3-month work assignments.
Management Assistant
INTERNAL REVENUE SERVICE
10.1987 - 09.1995
Education
GED -
DuVal High School
Lanham06-1983
Bachelor of Science - Business Administration
Bowie State University
Bowie, MD01-1986
Skills
- Organized
- Problem-solver
- Multi-tasker
- Proficient in oral/written skills
- Proficient in MS Office Suite
- Researcher
- Excellent customer service
Professional Development Training
- Trauma + Resilience Training, 2022-11-16
- Federal Fair Housing Compliance Training, 2022-10-22
- SOARing with Lunch (SSI/SSDI Outreach Access Recovery), 2022-10-11
- Family Centered Coaching, 2022-12-14
- Food Handler’s Certificate, 2023-07-12
Timeline
Administrative Assistant
Emerald Cities Collaboratives, LLC
06.2025 - Current
Leasing Specialist/Administrative Assistant
Bennington Station Apartments
05.2024 - 01.2025
Assistant Customer Service Manager
Rose’s Discount Store
03.2024 - 04.2024
Administrative Assistant
Edenbridge Health
12.2023 - 02.2024
Resident Services Coordinator
Roundtree Residences - Operation Pathways
06.2022 - 08.2023
Office Manager
WORLDSTRIDES
02.2022 - 06.2022
T&A Specialist
PMI/PRAIRIE QUEST CONSULTANTS
06.2021 - 11.2021
Driver
LYFT
12.2019 - 04.2020
Cashier
DOLLAR TREE, KROGER’S, MAPCO, CVS, DOLLAR GENERAL, FAMILY DOLLAR
05.2017 - 11.2019
Volunteer Associate
BIBLES FOR CHINA THRIFT STORE
11.2016 - 05.2017
HR Assistant/Final Authorizer
NATIONAL INSTITUTES OF HEALTH
06.2009 - 04.2016
Human Resources Assistant
NATIONAL INSTITUTES OF HEALTH
02.2008 - 06.2009
Personnel and HR Assistant
MRF CONSULTING, LLC, HUNTER’S STAFFING AGENCY
02.2003 - 11.2005
HR/Admin/PERSONNEL ASSISTANT
OPTION ONE, ZIMMERMAN & ASSOCIATES
10.2001 - 02.2003
Dispatch Supervisor
CNS WHOLESALE GROCERS - SAFEWAY
10.2000 - 06.2001
Continuing Education Registrar/Training Coordinator
PricewaterhouseCoopers, LLC
08.1998 - 09.2000
Service Center Specialist
IKON OFFICE SOLUTIONS
02.1998 - 07.1998
Administrative Assistant/Accounting Clerk/Receptionist
MANPOWER, OFFICE TEAM, RANDSTAD, ROBERT S. HALF
10.1995 - 01.1998
Management Assistant
INTERNAL REVENUE SERVICE
10.1987 - 09.1995
GED -
DuVal High School
Bachelor of Science - Business Administration
Bowie State University