Lynette Frederick
Consultant
Leesburg,FL
Summary
Dynamic Production Specialist at Hanwha/Q Cells Inc. with a proven track record in process improvement and exceptional customer service. Adept at collaborating with cross-functional teams to enhance workflows and exceed service goals. Skilled in data analysis and conflict resolution, consistently delivering creative solutions to complex challenges.
Overview
2026
2026
years of professional experience
Work History
Production Specialist
Hanwha/Q Cells Inc.
01.2024 - Current
- Operated production equipment to ensure efficient manufacturing processes.
- Monitored quality control standards to maintain product consistency.
- Collaborated with team members to streamline production workflows.
- Assisted in troubleshooting equipment issues and implementing solutions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Client Professional
Walmart Corporation
01.2023 - 01.2024
- Managed inventory levels to ensure timely supply of food products.
- Oversaw daily operations to maintain high standards of quality and cleanliness.
- Handled customer complaints regarding food quality or service promptly and professionally.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Assistant Director
Kids Tyme Academy
Dallas
01.2016 - 01.2018
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
ABA Therapist
Reinforcement Unlimited
Woodstock
01.2015 - 01.2016
- Completed day-to-day duties accurately and efficiently.
- Collaborated with families to reinforce behavior strategies at home.
- Maintained a safe and supportive therapy environment for clients.
- Developed and implemented ABA treatment plans based on assessment data and behavioral goals.
- Analyzed data collected during interventions to determine effectiveness of treatments and interventions used.
Substitute Instructor K-12 Kentucky School System
01.2010 - 01.2012
- Managed classroom protocol
- Followed teacher agenda according to plans
- Oversight of up to 16 children per class
- Various oversight in different schools and classrooms
The Learning Experience
Woodstock
- Worked with various ethnic clients and children to ensure adequate classroom protocol
- First aid for up to 18 children
- Collaboration with co teachers and administration for streamlining education atmosphere
Education
Cobb County Chapter Oversight
01.2000
Master Of Arts (M.A.) - Education
Ashford University
Bachelor Of Arts (B.A.) - Social Science
Ashford University
Skills
- Budgeting and financial oversight
- Customer service
- Inventory management
- Problem resolution
- Process improvement
- Workflow management
- Conflict resolution
- Project management
- Communication
- Adaptability and problem-solving
- Staff & Faculty Collaboration
- Data Analysis & Performance Improvement
- Event Planning & Executive Support
- Time management
- Tutoring or education support
- Academic Program Implementation
- Regulatory Compliance (Bright from the Start Standards)
Accomplishments
- Graduated summa cum laude with high honors
Timeline
Production Specialist
Hanwha/Q Cells Inc.
01.2024 - Current
Client Professional
Walmart Corporation
01.2023 - 01.2024
Assistant Director
Kids Tyme Academy
01.2016 - 01.2018
ABA Therapist
Reinforcement Unlimited
01.2015 - 01.2016
Substitute Instructor K-12 Kentucky School System
01.2010 - 01.2012
The Learning Experience
Cobb County Chapter Oversight
Master Of Arts (M.A.) - Education
Ashford University
Bachelor Of Arts (B.A.) - Social Science
Ashford University