Lynette Haines
New Britain
Summary
Results-driven Operations & Analytics Leader with extensive experience in transportation management, supply chain optimization, cybersecurity, and IT systems. Proven expertise in process improvement, logistics, risk management, and data analytics to drive efficiency and cost reduction. Adept at leading high-performing teams, implementing Lean Six Sigma methodologies, and enhancing operational workflows. Strong background in SAp, cybersecurity protocols, transportation management systems (TMS), and warehouse automation.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Traffic Controller
Asml Us
08.2022 - Current
- Utilize SAP and analytics tools to streamline shipment tracking, STO Creation, and delivery processing.
- Creating Deliveries
- Reduced downtime by effectively troubleshooting and resolving complex control system issues.
- Optimized control systems by designing and implementing innovative solutions for improved efficiency in supply chain and logistics operations.
- Collaborated with cross-functional teams, ensuring successful integration of control systems in various projects.
- Manage export controls and sanctions compliance, ensuring adherence to federal regulations.
General Manager- Multi- Site Operations
Gopuff
08.2021 - 03.2022
- Led three distribution centers, overseeing logistics, transportation, safety compliance, and workforce management.
- Managed KPIs, operational budgets, and fleet optimization, improving delivery efficiency by 20%.
- Developed and implemented cybersecurity and IT compliance measures, ensuring data protection and regulatory adherence.
Operations Supervisor
YRC Freight
10.2018 - 08.2021
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Directed transportation logistics, ensuring on-time freight dispatch and adherence to DOT regulations.
- Improved fleet efficiency, reducing delays by 15% through predictive analytics.
- Implemented Lean Six Sigma strategies, optimizing warehouse workflows and increasing productivity.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Supervisor / Safety Coordinator
XPO Logistics
11.2017 - 09.2018
- Led a team of 45 employees in a high-volume warehouse, ensuring compliance with OSHA and safety protocols.
- Managed hazardous materials (HAZMAT)operations, ensuring secure handling and storage.
- Spearheaded process automation projects, integrating IT solutions into logistics management systems.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Supervisor
Amazon
11.2016 - 12.2017
- Accomplished warehouse human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees
- Met warehouse operational standards by contributing warehouse information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying warehouse system improvements
- Effective in moving inventory by utilizing power equipment; cherry picker, pacer, tugger, clamp truck and forklift operator.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
MR Supervisor
Lang Horne
01.2016 - 10.2016
- Ensure safety amongst all employees
- Process all orders received and outgoing
- Maintain LPH and Metrics
- Build trailers
- Oversee managers to make sure they are following procedures
- Operations of the departments
Warehouse Supervisor
Grainger
01.2012 - 02.2015
- Manage order selection, pick and pack operations and Radio Frequency scanning to consistently meet order deadlines
- Ensure special project deadlines are met by observing Warehouse Management System priorities by reviewing sales productivity
- Coordinate resources and scheduling with other departments to ensure utilization of personnel to meet or exceed daily customer order downloads
- Oversee container unloading and put away to ensure inventory accuracy and order availability and loading of freight according to Bills Of Lading (BOL) to meet shipments
Warehouse Supervisor
ETS
02.2010 - 12.2011
- Oversaw the daily operation of the warehouse
- Hired and trained all new employees for appropriate shift
- Directly oversaw all dock appointment times of inbound loads
- Conduct monthly physical inventory audit and weekly team meetings
- Created policies and procedures and maintained OSHA and PIE compliance
Education
Master's degree - Criminology
Ashford University
Chandler, AZ01.2025
Bachelor's degree - Operation Management & Analyst
Ashford University
Chandler, AZ10.2022
Associate's Degree - Criminal Justice
Katherine Gibbs Institute
12.2006
Skills
Six Sigma Black Belt Lean Manufacturing OSHA 30
Certified Safety Professional (CSP) HAZMAT Certified Certified Quality Auditor
Cybersecurity Risk Management ITIL SAP ERP & Supply Chain Management
TMS (Transportation Management Systems) Oracle Workday Data Analytics
Forklift & Heavy Equipment Certified CPR & First Aid Certified
Certification
- ASQC Certification
- OSHA 30
- First Aid Certification
- Food Handler Certification
- Six Sigma Green Belt
- Six Sigma Black Belt
- Driver's License
- Certified Safety Professional
- Certified Purchasing Manager
- Certified Quality Auditor
- Forklift Certification
- Safe Quality Food Certification
- CPR Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Traffic Controller
Asml Us
08.2022 - Current
General Manager- Multi- Site Operations
Gopuff
08.2021 - 03.2022
Operations Supervisor
YRC Freight
10.2018 - 08.2021
Supervisor / Safety Coordinator
XPO Logistics
11.2017 - 09.2018
Supervisor
Amazon
11.2016 - 12.2017
MR Supervisor
Lang Horne
01.2016 - 10.2016
Warehouse Supervisor
Grainger
01.2012 - 02.2015
Warehouse Supervisor
ETS
02.2010 - 12.2011
Bachelor's degree - Operation Management & Analyst
Ashford University
Associate's Degree - Criminal Justice
Katherine Gibbs Institute
Master's degree - Criminology
Ashford University
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