Overview
Work History
Education
Skills
Timeline
Generic

Lynette March

Dundee,FL

Overview

21
21
years of professional experience

Work History

Dental Assistant/Dental Receptionist

Dr. Arias DMD
07.2014 - 01.2022
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.

Inbound Call Center Representative

Verbavoo
04.2012 - 01.2014
  • Answered phone with friendly greeting to create positive inbound calling experience for customers.
  • Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
  • Responded to customer inquiries via telephone, email and live chat to provide updated information.
  • Demonstrated strong problem-solving skills by resolving customer issues during first call.

Customer Service Telemarketer

West Gate Resort
02.2001 - 04.2010
  • Built relationships with customers using strong persuasion and active listening skills.
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.

Education

High School Diploma -

Cental Florida Institute
Pinellas Park, FL
06.2003

Skills

  • Patient Services
  • Procedure Support
  • Inventory Management
  • Patient Education

Timeline

Dental Assistant/Dental Receptionist

Dr. Arias DMD
07.2014 - 01.2022

Inbound Call Center Representative

Verbavoo
04.2012 - 01.2014

Customer Service Telemarketer

West Gate Resort
02.2001 - 04.2010

High School Diploma -

Cental Florida Institute

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Lynette March