Summary
Overview
Work History
Education
Skills
Timeline
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Lynette Provencher

Fryeburg,ME

Summary

Dynamic and adaptable professional with a proven track record at The Christmas Loft, enhancing customer satisfaction and loyalty through exceptional service and empathy. Skilled in data entry and verbal communication, I excel in fast-paced environments, demonstrating reliability and critical thinking. Achieved significant improvements in customer engagement and operational efficiency. I Love to help people, and make them happy.

Overview

7
7
years of professional experience

Work History

Customer Service Cashier

The Christmas Loft
08.2024 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.

CSRII

SaviLinx
04.2020 - 11.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.

Kitchen Assistant

Centerplate, A Sodexo
11.2017 - 04.2020
  • Assisted chefs in food preparation tasks, resulting in timely meal service.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Collaborated with team members to ensure smooth workflow during peak hours.
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions.

Education

High School Diploma -

Fryeburg Academy
Fryeburg, ME
06-1990

Skills

  • Reliability and punctuality
  • Patience and composure
  • Customer inquiries
  • Data entry proficiency
  • Positive and professional
  • Telephone management
  • Multitasking Abilities
  • Reliability
  • Critical Thinking
  • Verbal Communication
  • Adaptability
  • Time management abilities

Timeline

Customer Service Cashier

The Christmas Loft
08.2024 - Current

CSRII

SaviLinx
04.2020 - 11.2023

Kitchen Assistant

Centerplate, A Sodexo
11.2017 - 04.2020

High School Diploma -

Fryeburg Academy

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Lynette Provencher