LYNETTE RODRIGUEZ
Royse City
Summary
Friendly and efficient server with over 3 years of experience in busy environments. Skilled in customer service, order taking, and food preparation. I have demonstrated the ability to maintain a clean and welcoming space while ensuring customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
RESTAURANT SERVER
Manny's Uptown Tex-Mex
Heath
07.2023 - 08.2024
- Efficiently served over 200 customers daily.
- Upsold menu items, increasing average check size.
- Trained and mentored new servers, improving team performance and reducing turnover.
- Assisted in planning and executing special events, and boosting reservation bookings.
- Successfully handled multiple high-pressure banquet events, coordinating with a team to serve over 100 guests flawlessly.
- Consistently received positive feedback and high ratings on customer satisfaction.
CERTIFIED TRAINER
Raising Cane's Chicken Fingers
Murphy
04.2022 - 08.2023
- Led a team of 10 trainers to deliver consistent, high-quality training across my employment, boosting overall customer satisfaction.
- Developed and maintained strong customer relationships, resulting in repeat business and positive customer feedback.
- Streamlined the opening and closing procedures, reducing the average shift start and end times thereby increasing operational efficiency.
- Implemented a continuous improvement feedback loop in training sessions, leading to curriculum adjustments that increased overall effectiveness.
Education
HIGH SCHOOL DIPLOMA -
Sachse High School
Sachse, TxSkills
- Bilingual (Spanish)
- Customer Service
- Multitasker
- Active Listening
- Cash Handling
- Time Management
- Communication
- Safe food handling
Certification
- Texas Food Handler Education, TX-FH-682014, Learn 2 Serve, 09/24, 09/26
- Seller Training, 9611613, Texas Alcoholic Beverage Commission, 07/23, 07/25
References
Jorge Rodriguez, General Manager, Manny's Uptown Tex-Mex, (214)-715-4962
Languages
Spanish
Limited
Timeline
RESTAURANT SERVER
Manny's Uptown Tex-Mex
07.2023 - 08.2024
CERTIFIED TRAINER
Raising Cane's Chicken Fingers
04.2022 - 08.2023
HIGH SCHOOL DIPLOMA -
Sachse High School