Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Open To Work
Hi, I’m
LYNETTE M. SMITH
Sicklerville,NJ
Summary
Overview
20
years of professional experience
1
year of post-secondary education
Work History
Greg Smith Tree ServiceVineland, New Jersey
Secretary
05.2020 - Current
Job overview
- Manage schedules and appointments for team members and clients.
- Coordinate communication between clients and service technicians.
- Prepare and maintain documents for service requests and billing.
- Answer incoming phone calls, responded to inquiries and transferred calls as needed.
- Perform data entry into computer systems; ensured accuracy of all entered information.
- Provided administrative support to the Office Manager and other staff members.
Outback SteakhouseTurnersville, New Jersey
Manager, Lead Trainer, Regional Trainer
09.2007 - Current
Job overview
- Manage daily operations to ensure smooth restaurant service.
- Maintain cleanliness and organization of dining and kitchen areas.
- Enforce health and safety regulations throughout the restaurant.
- Resolve customer complaints to enhance dining experience.
- Collaborate with management to improve operational efficiency.
- Supervise bank deposits and security procedures to support store opening and closing.
- Motivate and train staff in a fun, fast-paced environment; handle bank deposits, payroll; order supplies.
- Oversee and organize all training and schedules; coordinate and direct mass training.
Outback SteakhouseTurnersville, New Jersey
Bartender and Server
01.2006 - Current
Job overview
- Handle the setup, service and daily operations of bar/restaurant
- Enter orders into POS system; prepare daily sales reports for management; conduct monthly inventory
- Perform cash handling and reconciliation functions.
- Maintain cleanliness and organization of the bar area throughout shifts.
- Provide exceptional customer service while engaging with patrons at the bar.
- Collaborate with kitchen staff to ensure timely service and guest satisfaction.
- Adhere to health and safety regulations while preparing drinks for customers.
- Train new bartenders on drink preparation and upselling techniques.
Advocare Pain InsituteCherry Hill, New Jersey
Patient Care Technician
07.2011 - 03.2013
Job overview
- Monitored vital signs and documented patient information accurately.
- Prepared treatment areas and ensured availability of medical supplies.
- Organized and maintained filing systems for client records and invoices.
- Communicated effectively with clients to confirm services and address concerns.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
Education
Harris School of BusinessVoorhees, NJ
from Patient Care
09.2010 - 06.2011
University Overview
- Certifications: Patient Care, Phlebotomy, EKG, First Aid, CPR
Skills
- Management Skills
- Customer Service
- Event Planning
- Effective Communication
- Scheduling Coordination
- Attention to detail
Volunteer Work
Volunteer Work
Vice President - James W. Lilley Elementary Home and School Association
- Manage and delegate event staff assignments
- Plan and coordinate events for 500+ students, staff and parents every month
- Negotiate with vendors
- Maintain event budgets
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteSalary Range
$60000/yr - $200000/yrTimeline
Secretary
Greg Smith Tree Service
05.2020 - Current
Patient Care Technician
Advocare Pain Insitute
07.2011 - 03.2013
Harris School of Business
from Patient Care
09.2010 - 06.2011
Manager, Lead Trainer, Regional Trainer
Outback Steakhouse
09.2007 - Current
Bartender and Server
Outback Steakhouse
01.2006 - Current