Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Ruth Matavao

Daly City,CA

Summary

Accomplished Secretary at Pacific Islands Together and Manager/Insurance Specialist Agent at Farmers Insurance Company, adept in office applications and customer service. Expertise in event organization and risk management strategies, significantly enhancing operational efficiency. Demonstrates exceptional management skills and a dedicated work ethic, excelling in community outreach and stakeholder engagement.

Overview

25
25
years of professional experience

Work History

Secretary

Pacific Islands Together
Daly City, CA
05.2014 - Current
  • Prepare documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications and Google Office
  • Present findings to management and executive leadership and fielded questions to help refine strategies.
  • Organized events to promote the organization's cause, such as press conferences, fundraising activities, and other publicity opportunities.
  • Organized and maintain executive calendars, including scheduling meetings, travel arrangements and conference calls.
  • Raised funds by organizing multiple events and diligently managed details to meet deadlines.

Manager/Insurance Specialist Agent

Farmers Insurance Company
San Francisco, CA
01.2000 - Current
  • Explained coverage options to potential policyholders, answering questions or concerns.
  • Improved data collection accuracy by structuring systems for desktop spreadsheets.
  • Developed appropriate quotes based on risk information.
  • Developed and implemented strategies for reducing risk exposures and maximizing profitability.
  • Provided guidance to customers regarding available insurance plans and their benefits and limitations.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Delegated work to staff, setting priorities and goals.

Education

High School Diploma -

Oxnard High School
Oxnard, CA
06-1996

Skills

  • Attention to Detail
  • Verbal and written communication
  • Management Skills
  • Schedule and Meeting Coordination
  • Office Skills with Microsoft Applications
  • Community Outreach
  • Excellent Customer Service
  • Dedicated Work Ethic

Accomplishments

  • Producer of the Year - 2019 - 2020 - Farmers Insurance Agency
  • Daly City Volunteer of the Year - 2020 - Pacific Islands Together

Affiliations

  • Volunteer with my community with Pacific Islands Togeter
  • Jefferson High School, Daly City, CA as the JHS Booster Club Secretary

Timeline

Secretary

Pacific Islands Together
05.2014 - Current

Manager/Insurance Specialist Agent

Farmers Insurance Company
01.2000 - Current

High School Diploma -

Oxnard High School
Ruth Matavao