Veronica Soni
Katy,TX
Summary
Dedicated professional with over five years of experience in customer service, inventory control, data processing, and database management. Proven ability to enhance operational efficiency through effective task prioritization and meticulous documentation. Committed to upholding company policies while fostering a positive and respectful work environment.
Overview
12
12
years of professional experience
Work History
Secretary
Soni Family Electricians
08.2020 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Updated spreadsheets and databases to track, analyze, and report on project performance
- Maintained daily report documents, memos and invoices.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Established administrative work procedures to track staff's daily tasks.
Secretary
ONCALL Staffing, Inc.
01.2015 - 03.2016
- Executed general administrative tasks including answering phones, directing calls, data entry, spreadsheet updates, and supporting staff.
- Welcomed clients and supported application intake while calculating and processing temporary hours.
- Answered multi-line phone system and enthusiastically greeted callers.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
Warehouse Clerk
Texas Appliance and Furniture
10.2013 - 12.2014
- Delivered exceptional customer service and product assistance to patrons.
- Facilitated cashiering and transaction processing for purchases and returns.
- documented and maintained pricing and inventory data for store website.
- Streamlined filing system for improved organization and accessibility. Entered data efficiently to maintain accurate records. Completed clerical tasks to support daily operations.
Education
Associate of Applied Science - Business, Budgeting & Forecasting
12-2022
- Dean's List 2021-2022
- Relevant Coursework: Communication & Humanities
- Relevant Coursework: Personal & Professional Development
- Relevant Coursework: Budgeting & Forecasting
- 4.0 GPA
Diploma - undefined
GPA: 3.5 GPA
Skills
- Fluent in English and Spanish
- Attention to detail
- Detail-oriented approach
- Skilled in MS Office tools
- 10 Key typing
- 30 wpm typing speed
- Effective time management
- Administrative assistance
- Attentive Listener
- Efficient data input
Timeline
Secretary - Soni Family Electricians
08.2020 - Current
Secretary - ONCALL Staffing, Inc.
01.2015 - 03.2016
Warehouse Clerk - Texas Appliance and Furniture
10.2013 - 12.2014
Altus High School - Diploma,
DeVry University - Associate of Applied Science, Business, Budgeting & Forecasting