Lynise Watkins
Hampton,US
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
Team Leader
Securitas Security Services USA
01.2023 - Current
- Patrol hospital to deter theft, ensuring safety and security.
- Document incidents for prompt management response.
- Welcome visitors to maintain a secure environment.
- Train new personnel on protocols and emergency procedures.
- Collaborate with staff to enhance security awareness.
- Screened vendors and contractors before granting access to restricted areas within building.
- Conducted regular patrols of facility to detect and deter security threats.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Supervised team of two security personnel during shift.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
- Issued access cards to authorized personnel to monitor access points.
- Managed warehouse operations and verified proper shipment procedures.
- Answered central telephone system and directed calls accordingly. Emailing, general computer and Microsoft.
- Monitored and screened visitors to verify accessibility to inter-office personnel. Checking in of trucks to ensure that they are properly and safely brought back to the facility.
Security Officer
Allied Universal
09.2018 - 11.2022
- Patrolled premises, monitored surveillance, ensured safety compliance, reducing incidents.
- Reported irregularities, informed violators, preventing losses and damage effectively.
- Transported associates via company shuttle, maintaining punctual and safe service.
- Greeted guests, fostering a welcoming environment with a focus on security.
- Conducted patrols, identified security concerns, improving facility safety.
- Fostered a welcoming environment by greeting guests with professionalism, ensuring safety while enhancing the overall visitor experience.
- Coordinated with law enforcement during security threats, ensuring swift communication and effective resolution of potential risks.
- Maintained close liaison with control rooms, police personnel and CCTV partners in relation to incidents.
- Answered multi-line phone system, routing calls, delivering messages to staff.
Transporter
Lyft/Uber
02.2016 - 04.2019
- Ensured top-notch passenger service, boosting customer satisfaction scores.
- Analyzed ride trends, improving efficiency and reducing wait times.
- Created a welcoming and secure environment for passengers.
- Assisted passengers with baggage and their personal belongings.
Customer service/ Cashier
Bed Bath & Beyond
02.2017 - 09.2018
- Resolved customer inquiries, boosting satisfaction and repeat business.
- Collaborated on inventory management, ensuring product availability.
- Processed transactions accurately, maintaining financial accountability.
- Created positive shopping experiences through friendly service.
- Worked with team members to enhance service efficiency, resulting in faster transaction times and improved customer satisfaction.
Licensed Cosmetologist
New Image Hair Salon
11.2013 - 01.2016
- Consulted clients on styles, enhancing satisfaction and retention.
- Trained new stylists, improving team efficiency and service quality.
- Maintained hygiene standards, ensuring a safe and clean environment.
- Managed cash transactions, ensuring accurate and prompt service.
- Enhanced customer experiences with personalized services and trends.
- Implemented effective upselling techniques, contributing to notable growth in product sales and overall salon revenue.
- Fostered strong client relationships through personalized consultations, resulting in elevated customer satisfaction and loyalty.
Licensed Cosmetologist
Studio 360
04.2009 - 07.2012
- Consulted clients to tailor services, enhancing satisfaction and retention.
- Managed cash intake and product sales, ensuring precise transactions.
- Maintained sanitized tools and workspaces, minimizing health risks.
- Supported reception, handling calls, scheduling, and payments efficiently.
- Researched hair and makeup trends to provide up-to-date services.
- Fostered a welcoming salon environment by effectively supporting reception duties, improving client flow and appointment management.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Caregiver
Caregiver, Community Support Services
04.2007 - 03.2009
- Supported disabled clients in daily tasks, enhancing their well-being and independence.
- Communicated effectively with families and healthcare teams to ensure comprehensive care.
- Assisted with personal care and medication reminders, fostering a safe environment.
- Managed household tasks and errands, contributing to a smooth daily routine.
- Monitored health indicators and reported changes, ensuring timely medical interventions.
- Fostered a compassionate environment for clients, enhancing their emotional well-being and promoting independence in daily activities.
Education
Master Cosmetology License -
Moler Hollywood Beauty Academy
Fairfield, OH04-2006
High School Diploma -
Woodward High School
Cincinnati, OH06-1998
Skills
- Loss Prevention
- Security
- Transportation
- Team Lead
- C-cure and S2 knowledge
- Customer and client relations
- PC proficient
- Data entry
- Front desk operations
Timeline
Team Leader
Securitas Security Services USA
01.2023 - Current
Security Officer
Allied Universal
09.2018 - 11.2022
Customer service/ Cashier
Bed Bath & Beyond
02.2017 - 09.2018
Transporter
Lyft/Uber
02.2016 - 04.2019
Licensed Cosmetologist
New Image Hair Salon
11.2013 - 01.2016
Licensed Cosmetologist
Studio 360
04.2009 - 07.2012
Caregiver
Caregiver, Community Support Services
04.2007 - 03.2009
Master Cosmetology License -
Moler Hollywood Beauty Academy
High School Diploma -
Woodward High School
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