Lynn Benson

Started as a direct to consumer appointment setter, but recently transitioned to customer reengagement and retention.

Tasked with providing an environment of absolute guest satisfaction.

• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.