Summary
Work History
Overview
Education
Skills
Certification
Software
Timeline
BusinessAnalyst
LYNN CRUSH

LYNN CRUSH

EASLEY,SC

Summary

Equipped with strong problem-solving abilities, eagerness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Work History

IT Project Manager, PMO

Western Alliance Bank
01.2021 - 03.2025
  • Completed the planning phase for time critical replacement of Warehouse Lending SaaS system, including vendor management, project requirements analysis and schedule baseline.
  • Implemented critical FDIC reporting capabilities on time in within budget to meet federal requirements for bank liquidity and risk.
  • Successfully delivered highly visible, top priority integration project between bank warehouse lending and mortgage company systems
  • Delivered (within aggressive timeline) GNMAE bulk loan buyback integration with core Mortgage systems
  • Currently providing IT PM coordination for complex implementation of new banking division and IT PM for onboarding two new mortgage servicing partners. Utilized hybrid methodologies, Waterfall and Agile throughout the process.

Project Manager (Consultant)

Honda North America
04.2019 - 05.2020
  • Managed Global security project for servicing encrypted communications for in-vehicle control systems
  • Successfully addressed challenges with global product design
  • Managed $900K project delivering an innovative, cloud-based vehicle diagnostic tool to North America vehicle repair shops, delivered on time and under budget

Project Manager (Consultant)

Mazda North America Operations
07.2017 - 02.2019
  • Managed Implementation phase of Learning Management System for Mazda America dealerships integration with 3rd party SaaS system and Mazda enterprise applications
  • Lead Proof of Concept of Watson AI for Customer Support Center

Senior Project Manager PMO

Hyundai Autoever America
11.2014 - 06.2017
  • Managed Email Archiving Project, from inception to close, delivering upgraded archiving solution for Hyundai Motors America on time and under budget
  • Delivered 2FA (Two Factor Authentication) solution to Hyundai AutoEver America
  • Managed Project for Automation of Security Hardening Monitoring and incorporating security controls in Project Stage Gate process
  • Implemented Intrusion Protection System (IPS) for Hyundai Mexico affiliate
  • Created and delivered Project Management training to Hyundai AutoEver staff

Senior Project Manager PMO

Pacific Life
04.2011 - 04.2014
  • Through the PMO, managed new Life Insurance Product project releases across business technology teams
  • Projects ranged in size up to $2M; often multiple to large projects managed simultaneously
  • Developed project charters, schedules and maintained project status reporting

Project Manager

LPL Financial
02.2010 - 02.2011
  • Project managed a varying size staff of Quality Assurance Engineers in the preparation and execution of software quality tests in support of client facing technology initiatives
  • Created and managed QA project plans; reported quality test metrics to project team and to management

Application Development Manager

Capital Group
07.2007 - 03.2009
  • Promoted within one year of hire to recruit and manage software development/ business analyst staff servicing ultra-high net worth investment clients
  • Oversaw project management (development and implementation) for investment applications

Project Manager

Capital Group
07.2007 - 03.2009
  • Served as project manager for combined teams of direct reports and matrixed team members of 10 professionals
  • Mentored and supervised senior BSAs
  • Evaluated vendors for portfolio management and compliance application, managed scope and requirements, including functional specifications
  • Successfully implemented Cash Reservation and Management application, from requirements through deployment

Project Manager

Pacific Life
01.2002 - 01.2007
  • Promoted to manage staff of 5 project leads and business analysts for rep and broker/dealer portal servicing 5000 independent financial advisors/representatives nationwide
  • Led combined initiative with India-based offshore development team

Assistant Vice President (AVP) - Global Corporate Finance

Deutsche Bank
01.2000 - 01.2002
  • Via cross-functional teams throughout international investment banking division, analyzed user needs and developed functional specifications for global internet portal tools, CRM, and Deal Management system

Overview

25
25
years of professional experience

Education

Bachelor of Science - Engineering

Virginia Tech
Blacksburg, VA

Master of Science - Technology Management

Stevens Institute of Technology
Hoboken, NJ

Skills

  • Effective Risk Mitigation
  • Management of IT Infrastructure
  • Root Cause Evaluation
  • Data Insights
  • Agile Scrum Framework
  • Timeline Oversight Expertise
  • Functional Requirements Evaluation
  • Software Project Lifecycle Management
  • Stakeholder Coordination
  • Customer Relationship Management
  • Cybersecurity best practices
  • DevOps Methodologies
  • Cybersecurity Knowledge
  • Enterprise Architecture Planning
  • Project Management
  • IT Service Coordination
  • Collaborative Team Leadership
  • Project Planning
  • Agile Project Management

Certification

  • PMP - Project Management Professional
  • Certified SCRUM Master

Software

Microsoft Suite, Chat GPT

Jira, Confluence, Smartsheet, Workfront, MS Project

Microsoft Azure Dev Ops

ServiceNow

Microsoft Business Intelligence

Microsoft Visio

Timeline

IT Project Manager, PMO

Western Alliance Bank
01.2021 - 03.2025

Project Manager (Consultant)

Honda North America
04.2019 - 05.2020

Project Manager (Consultant)

Mazda North America Operations
07.2017 - 02.2019

Senior Project Manager PMO

Hyundai Autoever America
11.2014 - 06.2017

Senior Project Manager PMO

Pacific Life
04.2011 - 04.2014

Project Manager

LPL Financial
02.2010 - 02.2011

Application Development Manager

Capital Group
07.2007 - 03.2009

Project Manager

Capital Group
07.2007 - 03.2009

Project Manager

Pacific Life
01.2002 - 01.2007

Assistant Vice President (AVP) - Global Corporate Finance

Deutsche Bank
01.2000 - 01.2002

Bachelor of Science - Engineering

Virginia Tech

Master of Science - Technology Management

Stevens Institute of Technology

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LYNN CRUSH