Lynn Dickson
Experienced Store Manager with a strong record of leading teams, improving store operations, and turning around underperforming locations. Skilled in customer service, inventory control, and problem-solving, with a focus on stronger sales, morale, and results.
Seasoned retail leader with 30 years of experience driving store performance, staffing, and operational excellence. Known for training and mentoring associates, improving merchandising standards, and partnering with district leaders to solve problems. Delivered stronger sales, better morale, and more efficient store execution.
Results-driven Store Manager with deep experience in high-volume retail operations, inventory management, and team leadership. Recognized for revitalizing low-performing stores, improving profits, and building stronger teams. Focused on customer service, compliance, and consistent operational success.
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Work History
Store Manager
30 Years 9 Months- Directed daily store operations, ensuring consistent service, merchandising, and compliance with Publix standards.
- Led department managers in staffing, scheduling, and task execution across high-volume retail functions.
- Monitored inventory levels, ordering processes, and product rotation to maintain stock availability and freshness.
- Coached associates on customer service expectations, performance standards, and operational procedures.
- Revitalized failing stores across the northern District and middle district of Georgia
- Increased profits and Morale at low volume outlets
- Brought about major change for associates and raised sales across the board
- Took on human resource roles and revamped associates roles to bring them up to par with their success levels
- Worked closely with district Managers to pin point trouble areas and moved laterally to improve SOP's and recognize otherwise unseen problems
- improved merchandising standards by overseeing end to end store functions to include sales goals, budget controls, inventory management along with facility equipment and Maintenance
- Trained staff for future leadership roles and for conducting regular team communications
Education
High School Diploma
Skills
Accomplishments
- Supervised team of 150+ staff members.
- Documented and resolved many issues which led to .increased sales and staff accountability
- Product quality in all departments
Numerous awards for overall store safety and customer service
Recognized for the lowest associates incidents
Customer service awards for store compliments and mystery shop scores
Recognized for Publix standards in operating stores and rebuilding community relations