- Gardening
- Fundraising Events
- Volunteer Work
- Watching Movies and TV Shows
- Music
- Family time
Lynn Dixon
Carlstadt,NJ
Summary
Results-driven professional with extensive experience in retail and food service operations. Known for strong training and mentoring abilities, successfully reducing shrinkage and enhancing service delivery. Eager to leverage expertise in inventory management and cash handling to drive operational efficiency.
Strong community involvement, with donating time and commitment to those in need.
Experience with children.
Overview
26
26
years of professional experience
Work History
Shift Leader
Walgreens
Carlstadt, NJ
11.2020 - Current
- Oversaw nightly store operations, ensuring compliance with safety and customer service standards,also including closing out the business day and counting out all registers.
- Trained and mentored team members to enhance performance and efficiency in service delivery.
- Managed inventory levels, coordinating restocking processes to minimize shortages and overages.
- Implemented loss prevention strategies, reducing shrinkage through staff training and monitoring practices.
- Followed all store closing procedures.
Regional Food Service Coordinator
LJ's Corporate Caterers and Food Service
Wallington, NJ
05.2013 - 03.2020
- Coordinated food service operations to ensure timely delivery and quality standards.
- Developed menus in collaboration with customer's requests, focusing on client preferences and seasonal ingredients.
- Managed inventory levels, ensuring availability of supplies while minimizing waste and costs.
- I was in charge of delivering supplies to 6 PSE&G locations for their morning continental breakfast meetings.
Head Bank Teller
Summit Bank (United Jersey Bank)
Rutherford, NJ
09.2005 - 08.2010
- Supervised daily operations of teller team, ensuring compliance with bank policies and procedures.
- Trained and mentored staff on customer service excellence and transaction accuracy.
- Implemented new cash-handling procedures, reducing discrepancies and enhancing security measures.
- Developed and maintained positive customer relationships, addressing inquiries and resolving issues promptly.
- Assisted branch management in implementing new policies and procedures, ensuring smooth transitions for both staff and clients.
- Managed high-volume cash drawer, maintaining accountability and minimizing discrepancies.
Collections Agent
Verizon
Fair Lawn, NJ
08.2000 - 07.2010
- Managed collections processes, reducing outstanding debts through effective communication and negotiation.
- Developed and implemented strategies to enhance customer satisfaction while resolving payment issues.
- Initiating suspension and restoration of services with either payment or payment arrangements.
- Coordinated team parties during holidays, monthly birthdays and reaching team goals.
Education
GED -
Bergen County Vocational Technical High School
Hackensack, NJSkills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Coordinator of my church food pantry
- Secretary on Carlstadt Recycling Committee
- Member of Carlsadt's Community Fund
- Experienced with children, mom of 4 and grandmother to 8
- School monthly reader to Grade K with the Woman's Club of Carlstadt
Interests
Timeline
Shift Leader
Walgreens
11.2020 - Current
Regional Food Service Coordinator
LJ's Corporate Caterers and Food Service
05.2013 - 03.2020
Head Bank Teller
Summit Bank (United Jersey Bank)
09.2005 - 08.2010
Collections Agent
Verizon
08.2000 - 07.2010
GED -
Bergen County Vocational Technical High School