Lynn Dunlap
Elk City,OK
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels.
Overview
15
15
years of professional experience
Work History
Freelancer
Self-employed
01.2024 - Current
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Managed multiple projects simultaneously while maintaining high level of attention to detail and organization.
- Completed data entry tasks with accuracy and efficiency.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Confirmed appointments, communicated with clients, and updated client records.
- Passionate about learning and committed to continual improvement.
Office Manager; Bookkeeper
Scissortail Elite Services llc
06.2021 - 01.2024
- Created, maintained and updated filing systems for paper and electronic documents.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Processed vendor invoices efficiently, reconciling discrepancies and negotiating favorable payment terms when necessary.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Manager
MRC & Supplements
06.2019 - 05.2021
- Oversaw execution of opening and closing procedures to desired standard.
- Organized training for new team members and routine retraining for established employees
- Covered daily business requirements with well-organized schedules and properly delegated assignments.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
Stay at Home Mom
Stay At Home Mom
05.2018 - 06.2019
- Balanced the daily life of my children and household while my husband was gone working.
Medical Laboratory Technician
Weatherford Regional Hospital
05.2009 - 05.2018
- Implemented consistent control and quality assurance testing to safeguard quality adherence
- Prepared standard volumetric solutions and reagents to be combined with laboratory samples for testing
- Helped clinical team members better understand patient conditions by testing biological specimens.
- Followed safety protocols to maintain safe and secure laboratory environment.
- Promoted a culture of continuous improvement by regularly reviewing and updating laboratory policies, procedures, and protocols.
Education
Associate - Applied Science
Southwestern Oklahoma State University
Sayre, OK05.2009
Skills
- Quickbooks Online
- Office Management
- DOT Compliance Monitoring
- Organizational Skills
- Data Entry
- Quantitative skills
- Data Analysis
- Idea Development and Brainstorming
- Proficient in Microsoft Office & Google Workspace
Affiliations
American Medical Technologists Member since June 2009
Awards
- Oklahoma Med Tech of the Year
- National AMT Distinguished Achievement
Timeline
Freelancer
Self-employed
01.2024 - Current
Office Manager; Bookkeeper
Scissortail Elite Services llc
06.2021 - 01.2024
Manager
MRC & Supplements
06.2019 - 05.2021
Stay at Home Mom
Stay At Home Mom
05.2018 - 06.2019
Medical Laboratory Technician
Weatherford Regional Hospital
05.2009 - 05.2018
Associate - Applied Science
Southwestern Oklahoma State University
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