Anita Files
MARTINSBURG,WV
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Security Officer
The Cogar Group
Martinsburg, WV
04.2023 - 09.2023
- Confirmed visitor identification prior to granting entry into the building.
- Provided escorts for visitors as needed throughout the facility.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Adhered to post orders while maintaining a visible presence around the property.
Security Officer
Golden Seal Enterprises
Winchester, VA
09.2021 - 03.2023
- Provided escorts for visitors as needed throughout the facility.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Security Officer
Allied Universal Security Services
Hagerstown, MD
02.2016 - 08.2021
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Material Handler/Equipment Operator
McKesson
Clear Brook, VA
03.2015 - 12.2015
- Received and distributed incoming materials to designated areas.
- Loaded and unloaded trucks with appropriate material handling equipment.
- Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.
- Operated forklift in a safe manner to move large shipments within the facility.
- Ensured compliance with safety regulations while operating material handling equipment.
- Supported other warehouse personnel in completing tasks efficiently.
Associate
Macys Warehouse
Martinsburg, WV
02.2014 - 01.2015
- Operated equipment such as scanners and scales correctly during checkout process.
- Placed orders for additional stock when necessary to ensure adequate supply of merchandise.
- Ensured compliance with company safety regulations at all times while on the job.
- Built and maintained relationships with peers and upper management to drive team success.
- Arranged and stocked new merchandise following placement directions.
911 Emergency Dispatcher
Berkeley County Commission
Martinsburg, WV
09.2004 - 04.2011
- Received incoming calls from the public and determined the nature of the emergency.
- Assessed callers' needs and dispatched appropriate personnel to respond to emergencies.
- Maintained contact with field units via radio, providing directions and assistance as needed.
- Screened incoming calls for accuracy and completeness of information provided.
- Identified priority calls based on severity of situation, urgency, or special circumstances.
- Verified caller identity before dispatching personnel to ensure safety of responders.
- Monitored multiple radio frequencies simultaneously while entering data into computer system.
- Updated records in database with detailed notes about incidents including suspect descriptions, vehicle information.
- Provided pre-arrival instructions over the phone such as CPR and first aid instructions, fire evacuation procedures.
- Routed non-emergency calls to appropriate departments or agencies when applicable.
- Gathered additional information from police officers at scene if necessary to complete report accurately.
Education
High School Diploma -
Hedgesville High School
Martinsburg, WV05.1983
Skills
- Electronic Surveillance
- Stationary Surveillance
- Investigation Documentation
- Staff Management
- Identification Verification
- CCTV Monitoring
- First Aid and CPR Certified
- Shift Work Experience
- Conflict De-Escalation
- Interior and Exterior Patrol
- General Security
Certification
- CPR, AED, FIRST AID Training for Adult, Child, Infant - 08/12/2023 to 08/12/2025.
- BLS (Basic Life Support) Infant, Child, Adult 08/12/2023 to 08/12/2025.
- DCJS (Department of Criminal Justice Services #99-680922 09/30/2023 to 09/30/2025.
Volunteered for the Berkeley County Deputy Reserves for 10 years
Patrolled the county to make a police presence. Assisted the deputy investigator gather evidence. Traffic and crowd control.
Worked carnivals, and events. Did ride along with deputies during the time I was in the reserves and while I was a 911 dispatcher.
Timeline
Security Officer
The Cogar Group
04.2023 - 09.2023
Security Officer
Golden Seal Enterprises
09.2021 - 03.2023
Security Officer
Allied Universal Security Services
02.2016 - 08.2021
Material Handler/Equipment Operator
McKesson
03.2015 - 12.2015
Associate
Macys Warehouse
02.2014 - 01.2015
911 Emergency Dispatcher
Berkeley County Commission
09.2004 - 04.2011
High School Diploma -
Hedgesville High School
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