Lynn Houghton
Grass Valley,CA
Summary
In-Store Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Zimmerman & Associates
06.2018 - Current
- Handled customer inquiries and suggestions courteously and professionally
- Actively listened to customers, handled concerns quickly
- Clarified customer issues and determined root cause of problems to resolve product or service complaints
- Updated account information to maintain customer records
- Answered customer telephone calls promptly to avoid on-hold wait times
- Offered advice and assistance to customers, paying attention to special needs or wants
Education
Associate of Arts - Liberal Arts
Butte College
Oroville, CA05.2005
Skills
- Product Knowledge
- Team Cooperation
- Cash Register Operation
- Item location
- Attention to detail
- Bagging proficiency
- Organizational skills
- Barcode scanning
- Merchandise Selection
- Order Fulfillment
- Promotional displays
- Decision-Making
Timeline
Customer Service Representative
Zimmerman & Associates
06.2018 - Current
Associate of Arts - Liberal Arts
Butte College
Similar Profiles
Amber ShifflettAmber Shifflett
Document Preparation General Clerk at Zimmerman AssociatesDocument Preparation General Clerk at Zimmerman Associates
Ebony DixonEbony Dixon
Quality Control Manager at Zimmerman Associates, IncQuality Control Manager at Zimmerman Associates, Inc
Cindy FellersCindy Fellers
Out Of Business Quality Control Document Review at Alcohol Tobacco and Firearms Zimmerman AssociatesOut Of Business Quality Control Document Review at Alcohol Tobacco and Firearms Zimmerman Associates