Lynn Johnson
Lakeland,FL
Summary
Organized and detail-oriented Licensed Insurance Adjuster for 6 years with 2.5 years experience in PIP department handling PIP and Medpay claims. Pursuing similar position specializing in personal injury claims. Trustworthy and dependable.
Overview
12
12
years of professional experience
Work History
PIP Adjuster
GEICO
Lakeland, FL
12.2018 - 04.2024
- Maintained strong relationships with policyholders, agents, and colleagues by consistently demonstrating professionalism, empathy, and effective communication skills.
- Ensured compliance with state regulations and company policies through diligent review of all claim-related materials.
- Assisted clients in understanding their insurance coverage by explaining complex terms and conditions clearly and concisely.
- Working PIP qualifications, verifying injuries and treatment
- Established relationships with clients, attorneys, and insurance companies to foster timely claims resolution.
- Answered customer questions regarding PIP and Medpay coverages and deductibles.
- Reviewing medical bills, loss wages, mileage reimbursement and paying timely,
- Responding to letters of representation and requests.
Dental Assistant
Pediatric Dentistry Of Lakeland
Lakeland, FL
07.2018 - 12.2018
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Prepared patient x-rays and images for dentist review.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
Dental Assistant
Cobb Dental
Spring Hill, FL
01.2012 - 06.2018
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Prepared patient x-rays and images for dentist review.
- Took dental images following strict patient protection rules, applying lead aprons.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
Education
Dental Assistant License - Dental Assistant
ATA Career Education
Spring Hill, FL01.2012
High School Diploma -
Lake Gibson High School
Lakeland, FL05.1995
Skills
- Claims and coverage Investigation
- Claims Processing
- Insurance policy coverage knowledge
- Casualty and property loss
- Caseload Management
- Report Writing
- Data Analysis
- Coverage assessments
- Advanced oral and written communication skills
- Florida Claims Adjuster License
- Highly motivated
- Payment Processing
Timeline
PIP Adjuster
GEICO
12.2018 - 04.2024
Dental Assistant
Pediatric Dentistry Of Lakeland
07.2018 - 12.2018
Dental Assistant
Cobb Dental
01.2012 - 06.2018
Dental Assistant License - Dental Assistant
ATA Career Education
High School Diploma -
Lake Gibson High School
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