Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Overview
8
8
years of professional experience
Work History
PIP Adjuster
GEICO
Getzville, NY
04.2018 - Current
Mitigated risks and increased profitability with well-developed strategies for reducing future claims and costs.
Reviewed new files to determine current status of injury claim and to develop plan of action.
Leveraged strong negotiation skills to resolve claim disputes, resulting in favorable settlements for both the company and policyholders.
Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
CNA
Catholic Health System
Orchard Park, NY
06.2016 - 03.2018
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Educated patients and family members on best home care practices for healing and recovery.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.