Lynn Macklin
Prairieville,LA
Summary
Dedicated professional with strong skills in customer service and teamwork. Proven ability to enhance operational efficiency and deliver exceptional service while fostering positive relationships.
Overview
37
37
years of professional experience
Work History
MLA
LabCorp
Baton Rouge, LA
07.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
MLA
OLOL Regional Medical Center
Baton Rouge, LA
05.2010 - 07.2020
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Assistant Donor Care Supervisor
United Blood Services
Baton Rouge, LA
09.2005 - 03.2010
- Supervised donor care staff, ensuring adherence to safety and operational protocols.
- Coordinated training programs for new hires, enhancing team competency and performance.
- Developed workflow processes to improve efficiency in donor management operations.
- Monitored donor feedback and implemented improvements to enhance service quality.
- Led initiatives to streamline blood collection procedures, reducing wait times for donors.
- Implemented inventory control measures for supplies related to the donation process, reducing costs without compromising quality.
- Assisted in the development of successful donor recruitment initiatives, resulting in increased donations.
- Prepared products for transferring to processing location.
- Maintained complete and accurate records of donors, units and employee activities.
- Set up and maintained donor interview and drawing areas, cleaned areas and equipment and restocked supplies.
- Evaluated staff performance regularly, providing constructive feedback to promote growth and professional development.
- Coordinated staff training sessions on new procedures, policies, and safety measures to maintain a well-informed team.
- Promoted a safe work environment by enforcing adherence to safety guidelines among team members at all times.
Laboratory Phlebotomist
Prevost Memorial Hospital
Donaldsonville, LA
04.1989 - 10.2009
- Collected blood samples using venipuncture and capillary techniques to ensure accurate testing.
- Maintained compliance with safety protocols and infection control standards in laboratory settings.
- Processed and labeled specimens accurately for timely laboratory analysis and reporting.
- Assisted in training new phlebotomists on procedures, techniques, and hospital protocols.
- Monitored inventory of supplies, ensuring availability of necessary materials for efficient operations.
- Provided excellent customer service with effective communication skills when interacting with patients, families, and hospital staff.
- Enhanced laboratory efficiency by accurately labeling and organizing specimens for timely processing.
Education
High School Diploma -
Assumption High School
Napoleonville, LACertificate of Technical Studies -
Phlebotomist Program
Baton Rouge, LASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Decision-making
- Active listening
Timeline
MLA
LabCorp
07.2020 - Current
MLA
OLOL Regional Medical Center
05.2010 - 07.2020
Assistant Donor Care Supervisor
United Blood Services
09.2005 - 03.2010
Laboratory Phlebotomist
Prevost Memorial Hospital
04.1989 - 10.2009
High School Diploma -
Assumption High School
Certificate of Technical Studies -
Phlebotomist Program