Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lynn Mcpherson

San Jose,CA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member.

Overview

9
9
years of professional experience

Work History

Window Cleaner

Fish Window Cleaning
04.2022 - 01.2024
  • Contributed to team success through active collaboration, clear communication, and positive attitude at all times.
  • Maintained quality workmanship for residential clients by carefully handling screens, sills, and frames during cleaning processes.
  • Kept accurate records of completed jobs, client contact information, and payment details for streamlined business operations..

Merchandise Associate

Apollo Merchandise
11.2023 - 12.2023
  • Built end caps and aisle displays to highlight products and support latest promotions.
  • Collaborated closely with fellow associates, sharing best practices for visual merchandising techniques and improving overall store performance.
  • Monitored and replenished display inventory and restructured according to available stock.

Head Housekeeper/laundry Attended

EZ 8 Motel
11.2019 - 11.2021

Conducted regular inspections of rooms and common areas to ensure compliance with health and safety regulations.

  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Trained new housekeeping staff, ensuring adherence to high standards of cleanliness and professional conduct.

Merchandise Associate

SAS Retail Services
05.2019 - 11.2019
  • Optimized store layouts by strategically placing popular items in high visibility areas, drawing customer attention and increasing sales.
  • Assisted in the training and development of new associates, fostering a positive team environment.
  • Built end caps and aisle displays to highlight products and support latest promotions.
  • Updated pricing and signage to complete product displays and educate customers.
  • Rotated manufacturer products.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.

Housekeeper Supervisor

Larkspur Landing Hotel
01.2019 - 04.2019

Enhanced guest satisfaction by maintaining a clean and organized environment in all assigned areas.

  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Conducted regular room inspections to verify compliance with housekeeping standards.

Housekeeper

AC Hotel By Marriott
10.2018 - 12.2018
  • Sorted, laundered and put away various laundry items.
  • Maintained 15 spotless environment for guests through diligent daily housekeeping tasks.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.

Assistant Housekeeper

Fairfield Marriott
04.2018 - 08.2018
  • Returned emptied garbage receptacles to proper locations.
  • Adhered to professional house cleaning checklist.
  • Replenished guest room toiletries such as soap, shampoo, and paper products.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Worked with 18-person housekeeping staff to maintain clean, organized 2 facility.

Cashier/Retail Stock Associate

Walgreens
09.2017 - 12.2017
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Set up new sales displays each week with fresh merchandise.
  • Addressed customer needs and made product recommendations to increase sales.
  • Lifted up to 25 pounds at once and used forklift to move heavier loads.

Cashier Team Lead

Walmart
04.2015 - 07.2017
  • Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Used POS system to enter orders, process payments and issue receipts.
  • Managed staffing levels to provide optimal support for cash register operations.
  • Lifted up to 25 pounds at once and used forklift to move heavier loads.

Education

GED -

Wilson Adult Ed
Santa Clara, CA
06.1998

Skills

  • Reliability and punctuality
  • Customer Service
  • Friendly, Positive Attitude
  • Planogram design
  • Communication
  • Housekeeping
  • Professional and Courteous
  • Work Ethic and Integrity
  • Cash Register Operation
  • Inventory Stocking
  • Merchandise Restocking
  • Cash Handling

Timeline

Merchandise Associate

Apollo Merchandise
11.2023 - 12.2023

Window Cleaner

Fish Window Cleaning
04.2022 - 01.2024

Head Housekeeper/laundry Attended

EZ 8 Motel
11.2019 - 11.2021

Merchandise Associate

SAS Retail Services
05.2019 - 11.2019

Housekeeper Supervisor

Larkspur Landing Hotel
01.2019 - 04.2019

Housekeeper

AC Hotel By Marriott
10.2018 - 12.2018

Assistant Housekeeper

Fairfield Marriott
04.2018 - 08.2018

Cashier/Retail Stock Associate

Walgreens
09.2017 - 12.2017

Cashier Team Lead

Walmart
04.2015 - 07.2017

GED -

Wilson Adult Ed
Lynn Mcpherson