Lynn Naylor

• Conducted training sessions for employees on quality assurance processes, techniques and tools.
• Provided leadership in developing best practices for continuous improvement initiatives.
• Prepared reports summarizing findings from investigations, Medicare reports, and other QA activities for senior management review.
• Ensured effective implementation of corrective actions to resolve any identified issues or discrepancies in a timely manner.
• Monitored changes in quality regulations and standards, updating company practices to maintain compliance.
• Developed and maintained quality documentation, including quality manuals, procedures, and patient records.

• Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
• Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.

Managed daily operations of nursing department, including staffing, scheduling, budgeting, and resource allocation.

• Delivered clinical guidance to nursing staff, ensuring timely and quality care provision.