Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lynn Petriccione

Houston

Summary

Results-driven Account Manager with proven expertise in client relationship management, problem-solving, and communication. Committed to enhancing customer satisfaction and driving sales growth through effective collaboration and process improvement.

Overview

3
3
years of professional experience

Work History

Account Manager

Advantage Fire Protection
Houston
01.2023 - 07.2026
  • Managed client accounts and maintained strong relationships with key accounts.
  • Collaborated with internal teams to streamline processes and enhance service delivery.
  • Resolved client inquiries and concerns promptly to ensure satisfaction and retention.
  • Resolved customer complaints in a timely manner.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Renewed existing accounts by building relationships with clients.
  • Drafted proposals outlining services, costs, and benefits for prospective customers.

Account Manager

Firesafe
Houston
01.2023 - 12.2023
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Resolved customer complaints in a timely manner.
  • Utilized CRM tools to track client interactions, sales opportunities, and account history.
  • Utilized problem-solving skills when dealing with difficult customers
  • Increased sales on a monthly basis.
  • Collaborated with sales team to determine best ways to drive market share.

Education

Associate of Science -

Texas State University
San Marcos, TX
11-1979

Skills

  • Client relationship management
  • CRM management
  • Account renewal
  • Proposal drafting
  • Process improvement
  • Customer service

Timeline

Account Manager

Advantage Fire Protection
01.2023 - 07.2026

Account Manager

Firesafe
01.2023 - 12.2023

Associate of Science -

Texas State University
Lynn Petriccione