Lynn Sieng
Portland,Oregon
Summary
Detail-oriented retail supervisor with proven leadership, organizational, and customer service skills. Experienced in managing daily operations, coordinating schedules, handling records, and supporting team productivity. Adept at multitasking, problem-solving, and maintaining efficient office workflows in fast-paced environments.
Overview
5
5
years of professional experience
Work History
RETAIL SUPERVISOR
The North Face Inc.
Portland, Oregon
02.2025 - Current
- Supervised daily store operations, including opening and closing routines, inventory management, and stocking shelves to ensure smooth workflow.
- Resolved customer complaints promptly, enhancing customer satisfaction and maintaining positive relationships.
- Greeted customers warmly at the entrance, assisting with inquiries and concerns.
- Collaborated with diverse coworkers to achieve goals and address product and service-related issues effectively.
- Ensured compliance with all safety regulations, policies and procedures.
RETAIL SALES ASSOCIATE
The North Face Inc.
Portland, Oregon
03.2024 - 01.2025
- Greeted each customer and provided personalized assistance in locating requested items, contributing to improved customer satisfaction.
- Guided customers in selecting outdoor apparel and gear, enhancing their shopping experience.
- Maintained product displays and ensured merchandise was well-stocked.
- Promoted teamwork and collaboration among crew members, cultivating a positive and inclusive work environment.
HOME CLERK
Fred Meyer
Portland, Oregon
07.2021 - 05.2023
- Provided excellent customer service by being friendly, responsive, and helpful to all customers.
- Maintained knowledge of current sales promotions, policies regarding payment methods, exchange and return policies.
- Organized backroom areas to ensure efficient stock management practices
- Assisted with stocking shelves, rotating inventory, and organizing merchandise displays.
Education
Bachelor of Science - Business Administration
Portland State University
Portland, OR06-2027
Skills
- Store operations
- Documentation and reporting
- Problem resolution
- Four years of customer service experience
- Effective and professional communication
- Team collaboration
Accomplishments
Leadership Endorsement, A award given by St. Mary's Academy when a student achieves 100 hours of advanced leadership and demonstrates what they've learned in front of a panel of faculty members.
Timeline
RETAIL SUPERVISOR
The North Face Inc.
02.2025 - Current
RETAIL SALES ASSOCIATE
The North Face Inc.
03.2024 - 01.2025
HOME CLERK
Fred Meyer
07.2021 - 05.2023
Bachelor of Science - Business Administration
Portland State University