Lynn Williams
Gwynn Oak,MD
Summary
Creative and enthusiastic Case Manager with 8 years of experience managing case loads of up to 20 adults and families in high-risk environments. Passionate about building trust and rapport with at-risk population through non-judgmental approach, patient demeanor and compassionate interpersonal skills. Skillful in needs evaluation, treatment planning and facilitating group or individual counseling sessions.
Overview
11
11
years of post-secondary education
2
2
years of professional experience
Work History
Abuse/Domestic Violence Specialist
Anne Arundel Medical Center/Luminis Health
Annapolis , MD
12.2020 - Current
- Serves as a mandatory reported to Anne Arundel Medical Center, Luminis Health.
- Provides referrals to victims for counseling, support groups, crises counseling, legal references to better support the victim.
- Assists victims in knowing their rights about obtaining and Oder of Protection and what to do when the Order is violated.
- Responsible for maintaining all documentation, including hospital progress notes, sensitive case information documented in hospital medical records and abuse/domestic violence database.
Case Manager
St. Vincent De Paul Of Baltimore
Baltimore, MD
06.2020 - Current
- Works at maintaining a good rapport and a cooperative working relationship with departments and staff.
- Review and assess client’s needs, communicate client’s rights, offer community outreach, serve as a client’s connection between families and other organization or parties, discuss/coordinate treatment plan goals.
- Performs follow-up assessments per Case Management Plan and/or department policy.
- Collect and process demographic data, deliver paperwork to appropriate personnel.
- Familiar with HMIS to collect client-level data on the provision of housing and services to homeless individuals and families and person at risk of homelessness.
- Attends annual review and performs departmental in-services.
- Proficient in all Microsoft Office applications and all versions of Windows.
Office Assistant I
Anne Arundel Medical Center, Luminis Health
Annapolis, MD
02.2020 - 11.2020
- Welcomed office patients warmly and alerted staff to arrivals of scheduled appointments.
- Answered multiline phones, directing phone calls and taking messages.
- Scheduled patient appointments.
- Data entry of patient information.
- Attention to detail and focus on accuracy.
- Proficient with Microsoft Word, Microsoft Excel and email.
- Reviewing of patient paperwork, to ensure accuracy.
- Participated in internal chart audits, billing audits, and other compliance programs.
- Verified insurance information and obtain pre-authorization if required.
- Collect co-pays, co-insurances and any other payments due.
- Maintain a neat, clean and organized reception area.
- Respond in a timely manner to email correspondence from coworkers and patients.
Education
Certificate - Counseling Psychology
Johns Hopkins University
Baltimore, MD 08.2008 - 12.2014
Master of Science - Human Services Administration
University Of Baltimore
Baltimore, MD 08.2010 - 12.2012
Bachelor of Science - Applied Psychology
Coppin State University
Baltimore, MD 08.2005 - 12.2007
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Skilled community-based case manager
undefinedQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Abuse/Domestic Violence Specialist
Anne Arundel Medical Center/Luminis Health
12.2020 - Current
Case Manager
St. Vincent De Paul Of Baltimore
06.2020 - Current
Office Assistant I
Anne Arundel Medical Center, Luminis Health
02.2020 - 11.2020
Master of Science - Human Services Administration
University Of Baltimore
08.2010 - 12.2012
Certificate - Counseling Psychology
Johns Hopkins University
08.2008 - 12.2014
Bachelor of Science - Applied Psychology
Coppin State University
08.2005 - 12.2007
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