LYNNAE LUNA
Scottsdale,AZ
Summary
Dynamic hospitality professional with extensive experience in upscale service environments, consistently recognized for delivering exceptional five-star guest experiences. Proven track record of leading teams to excellence in fast-paced settings while fostering a culture of high performance and guest satisfaction.
Overview
16
16
years of professional experience
Work History
Server
THE VIG
Phoenix, Arizona
02.2025 - Current
- Support the team during peak hours, fostering smooth, and cohesive service.
- Develop strong rapport with regular guests through genuine hospitality end exceptional service.
- Provide successful execution of large parties and private events, prioritizing guest satisfaction and operational efficiency.
Head Server/Server Trainer
CURRENT FISH AND OYSTER
Salt Lake City, UT
11.2022 - 10.2025
- Upscale, polished seafood restaurant with an emphasis on the freshest ingredients, and sustainability.
- Acquired extensive knowledge of varying menu components to elevate dining experience and beverage pairing opportunities.
- Conducted ongoing training sessions for new staff on service protocols and menu details.
Server/Bartender
THE PHOENICIAN RESORT
Phoenix, AZ
08.2021 - 09.2022
- In addition to passing all audits, including Forbes, I received dozens of awards for excelling in guest service, leadership, and team building.
- Coordinated seamless service operations during high-volume events, ensuring consistent quality across all guest interactions.
- Elevated wine and food pairing recommendations, enhancing guest satisfaction and contributing to increased sales.
Server
SHOGUN SUSHI
Scottsdale, AZ
02.2017 - 07.2021
- Upscale casual sushi restaurant located in North Paradise Valley.
- There is a very high volume during the season. I maintained superior service standards in very high volume situations.
- Demonstrated knowledge of the menu, including ingredients, preparation, and dietary restrictions, to address guest needs accurately.
Server/Bartender
DONOVAN'S STEAK & CHOP
Phoenix, AZ
09.2010 - 01.2017
- Curated fine dining experiences at steakhouse featuring extensive wine selection and classic cocktail emphasis.
- Located in the Arcadia and Biltmore area, popular for hosting frequent large parties in the multiple private rooms.
Timeline
Server
THE VIG
02.2025 - Current
Head Server/Server Trainer
CURRENT FISH AND OYSTER
11.2022 - 10.2025
Server/Bartender
THE PHOENICIAN RESORT
08.2021 - 09.2022
Server
SHOGUN SUSHI
02.2017 - 07.2021
Server/Bartender
DONOVAN'S STEAK & CHOP
09.2010 - 01.2017