Dynamic social service professional with extensive experience at the State of Missouri Children's Division, excelling in case management and child safety investigations. Proven ability to foster collaboration among agencies, advocate for families, and develop impactful resource materials. Skilled in policy development and team collaboration, ensuring effective support for vulnerable populations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Social Service Specialist III/Investigations
State Of Missouri Children's Division
Nevada, MO
12.2022 - Current
Established collaborative relationships with partnering agencies serving children and families.
Assisted families in achieving stability through casework, home management, or referrals.
Interacted with law enforcement, juvenile officers, and community organizations on family matters.
Represented Children’s Division during court hearings and relevant meetings.
Addressed children's needs in homes and communities, providing transportation as necessary.
Responded to hotline calls to ensure child safety and investigate allegations.
Coordinated support services for families experiencing challenges.
Developed informational materials outlining available resources and programs.
Case Manager/Supervisor
Compass Health Network
Nevada, MO
08.2016 - 11.2022
Delivered collaborative case management services through assessments, planning, and advocacy for health needs.
Coordinated staff training and development to ensure policy compliance.
Facilitated monthly technician meetings to share information and track progress.
Acted as liaison among clinical staff to improve communication and treatment coordination.
Managed recruitment and admissions oversight using a tracking system for potential clients.
Maintained accurate unit files, shift logs, and documentation records.
Assisted youth and guardians in accessing mental health services after hospitalization.
Supported consumers in utilizing community resources for social, educational, vocational, and recreational activities.
Youth Specialist II
Division of Youth Services
Rich Hill, MO
06.2015 - 08.2016
Facilitated collaborative case management services through assessments, planning, and care coordination.
Supervised youth safety, conduct, education, and therapy during shifts.
Delivered individualized case management for youth and families to ensure effective aftercare.
Implemented group therapy sessions to promote personal growth and shared experiences among youth.
Developed individual treatment plans aimed at enhancing success within DYS programs.
Maintained security of building, grounds, and designated posts to ensure safety.
Intervened in emergencies or altercations to prevent escapes and regain control of youth.
Processed incoming crisis calls efficiently to connect with service coordinators.
Certified Substitute Teacher
Nevada R5 School District
Nevada, MO
09.2012 - 05.2016
Substituted for various grades across multiple classes.
Executed and adhered to curriculum outlined by instructors.
Maintained classroom order and structure during instructional and study periods.
Community Support Analyst
Pathways Community Health
El Dorado Springs, MO
08.2011 - 08.2012
Facilitated client empowerment and self-advocacy through supportive guidance.
Provided case management based on individual client needs to enhance service delivery.
Assisted clients with budgeting for bills, groceries, housing, and emergency services.
Taught decision-making skills to promote independent living among clients.
Led educational groups to inform clients about available resources and services.
Conducted meal preparation sessions to encourage cooking skills and social interaction.
Transported clients to essential locations, including grocery stores and appointments as needed.
Constituent Response - Program Development at State Of Missouri Children's DivisionConstituent Response - Program Development at State Of Missouri Children's Division