Lynne Askins

I answer a multi line telephone and take accurate messages for the doctor, check patient demographic information, update insurance information in patient charts, schedule and reschedule patients while being HIPAA compliant.

• Answered multi-line phone system.
• Scheduled appointments and conducted follow-up calls to patients.
• Maintained office supplies inventory by checking stock and ordering new supplies.
• Provided clerical support to company employees by copying, faxing and filing documents.

• Kept information confidential and followed HIPAA guidelines to maintain patient trust.
• Organized paperwork such as charts and reports for office and patient needs.
• Enhanced office productivity by handling high volume of callers per day.
• Maintained current and accurate medical records for patients.