To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
AIT Analyst OnBase
AdventHealth
06.2022 - 06.2023
Supported Team in maintaining work environment focused on quality, communication, collaboration, integrations, and teamwork.
Assist in developing OnBase reference material.
Managed OnBase service tickets to resolution and customer satisfaction
Developed Team informational data analysis on service ticket trends, response and resolutions resulting in an increase to 96% customer satisfaction rate.
AIT HIM Coding Analyst Intermediate
AdventHealth
08.2016 - 05.2022
Managed over 40 customer calls/service tickets per day
Maintained policy & procedures, work instructions and projects for quality and continuous improvement agendas.
Worked with product owners and Developers on upgrades distributing information out to customers.
Kept abreast of Regulatory requirements from accrediting bodies and federal, state, and local statutes.
Supported HIM Coding applications,.
Participated in technical trainings and workshops to improve skills set and boost overall knowledge.
RHIT, Medical Records
Avante Of Ormond Beach
11.2009 - 08.2016
Identify, compile, abstract and code patient data using ICD-10
Maintained patient records in compliance with security , Federal and State regulations.
HIPAA Privacy officer for facility
Processed medical records requests from outside providers according to facility, state and federal law.
Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
Reviewed recordkeeping procedures for patients and doctors
Upheld HIPAA regulations and standards for protecting patient information
Retrieved medical data for physicians and patients
Performed regular quality and validation assessments on patient data to verify accuracy
Education
Associate of Applied Science - Health Information Technology
Daytona State College
Daytona Beach, FL
05.2007
Associate of Applied Science - Health Information Management
Daytona State College
Daytona Beach, FL
05.2007
Skills
Strong Communication and Interpersonal Skills
Critical Thinking
Ability to adapt to change and work with others
Attention to detail
Excellent Customer Service skills
Knowledge in Medical Terminology, ICD-10, CPT coding
Proficient in Microsoft suite applications
Good Oral and Written Communication Skills
Data Integration
Error Logging
Certification
RHIT certified through AHIMA
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
AIT Analyst OnBase
AdventHealth
06.2022 - 06.2023
AIT HIM Coding Analyst Intermediate
AdventHealth
08.2016 - 05.2022
RHIT, Medical Records
Avante Of Ormond Beach
11.2009 - 08.2016
Associate of Applied Science - Health Information Technology
Daytona State College
Associate of Applied Science - Health Information Management
Daytona State College
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