MICHAEL HAWLEY
Gulf Shores,AL
Summary
Municipal IT leader guiding citywide technology services, infrastructure planning, and project delivery across 35 facilities. Partners with senior leaders and City Council on long-range improvements, disaster recovery, and annual budget management while coordinating resources, timelines, and stakeholder communication to support reliable public services.
Overview
28
28
years of professional experience
Work History
Information Technology Director / Executive Municipal Leader
City of Gulf Shores
Gulf Shores, AL
04.2014 - Current
- Worked with city administrator, senior leadership, and city council to develop and implement [Number] short- and long-range infrastructure projects with an estimated budget of [Number], aligned with city goals and positively impacting the community.
- Managed annual budget, tracked cost control, and prepared data-driven cost estimates for capital upgrades, ensuring financial efficiency and accountability.
- Optimized resource allocation and technical infrastructure for 35 municipal facilities, leading to cost reductions of [%] and improvements in facility uptime.
- Coordinated with the city administrator to deliver high-quality technology services across municipal departments, improving service effectiveness by [%].
- Assisted with disaster recovery operations by identifying [Number] resources needed to replace aging infrastructure and support sustainability for full city buildout, resulting in [specific improvements made].
Senior Rating Detailer
U.S. Navy (COMNAVPERSCOM)
Millington, TN
06.2010 - 07.2013
- Managed quality control and executive oversight for $50.2M PCS and TDUINS budget supporting over 20,000 personnel.
- Coordinated billet requirements with Navy commands and personnel managers.
- Processed sailor assignments through COMNAVPERSCOM personnel detailer procedures.
- Reviewed service records for orders, qualifications, and career milestones.
- Supported strategic distribution assignments and trained 2,120 Navy personnel to align manpower with readiness goals.
Watch Floor Supervisor
NIOD Digby
Lincoln, US
05.2006 - 05.2010
- Supported 14-21 elite intelligence analysts in delivering real-time and historical multi-source indication and warning briefings to tactical units during combat operations.
- Set up and maintained support pipelines for Chief of Naval Operations directed special missions to improve operational readiness and sustain six national mandates.
- Supervised sales floor teams at Digby location during high-volume service periods.
- Assigned daily tasks for floor coverage during peak hours and shift priorities.
- Trained new associates on store procedures, safety rules, and customer service.
Training Manager
Center for Information Dominance (CID)
Pensacola, FL
04.2003 - 04.2006
- Led Navy information warfare training programs at Center for Information Dominance, coordinating training delivery and program support.
- Built computer network operations training pipeline and Joint Cyber Analysis Course as key action officer, helping develop technically skilled national workforce.
- Supported curriculum development for cryptologic and technical training courses, updating content to meet mission needs.
- Scheduled instructors and managed classroom resources for CID training operations, keeping daily training support organized.
- Supported management of $6.9M education contract as certified contracting officer representative, building quality assurance surveillance plans and tracking timely implementation.
Defensive Information Operations Team Lead
NIOC Pensacola
Pensacola, FL
03.1999 - 04.2003
- Trained and coached 165 system administrators aboard 36 naval vessels on risk mitigation, intrusion detection, log review, and vulnerability assessment procedures, strengthening cybersecurity support.
- Supported 25-member deployment team during technical testing of training networks across 30000 hosts in 8 U.S. regions, helping maintain operational readiness.
- Provided daily operations support for NIOC Pensacola mission requirements.
- Managed shift handoffs and kept continuity across operational watch sections.
- Assigned tasks and guided staff during time-sensitive command operations.
Education
Master of Science - Information Technology
Grand Canyon University
Phoenix, AZ06-2027
Bachelor of Science - Public Administration
Grand Canyon University
Phoenix, AZCertified Information Systems Security Professional (CISSP) -
Villanova University
Contracting Officers Representative Certification -
Defense Acquisition University
Essentials of Community Cyber Security -
Texas A&M University
Formal Navy Certifications in Instructor Training (NEC 9502), Security Vulnerability Technician (NEC 2780), Digital Network Analysis (NEC 9305) -
Skills
- Departmental leadership
- Technology policy development
- Growth management
- Facility oversight
- Project coordination
- Annual budget management
- Cost optimization
- Resource allocation
- Evaluation methods
- Workforce training
- Performance evaluation
- Interagency collaboration
Accomplishments
- Awarded Government CIO of the Year for 2026.
Timeline
Information Technology Director / Executive Municipal Leader
City of Gulf Shores
04.2014 - Current
Senior Rating Detailer
U.S. Navy (COMNAVPERSCOM)
06.2010 - 07.2013
Watch Floor Supervisor
NIOD Digby
05.2006 - 05.2010
Training Manager
Center for Information Dominance (CID)
04.2003 - 04.2006
Defensive Information Operations Team Lead
NIOC Pensacola
03.1999 - 04.2003
Master of Science - Information Technology
Grand Canyon University
Bachelor of Science - Public Administration
Grand Canyon University
Certified Information Systems Security Professional (CISSP) -
Villanova University
Contracting Officers Representative Certification -
Defense Acquisition University
Essentials of Community Cyber Security -
Texas A&M University