John Parsons
Hanahan,SC
Summary
Self-motivated, knowledgeable technician in the pest control industry promoting customer-centered, service skills. Well-versed in all safety measures and the latest trends in controlling infestations. Seeking a Pest Control Sales Inspector role at a company with a high potential for growth.
Overview
13
13
years of professional experience
Work History
Pest Control Technician
Palmetto Exterminators And Palmetto Mosquito Control
06.2015 - 10.2023
- Educated and advised customers on preventive measures to reduce pest infestations.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Applied chemical solutions on building surfaces to eliminate pests.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
Customer Service Sales Representative
Diamond Springs Bottle Water
03.2011 - 05.2015
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
- Delivered superior customer service to retain existing customers and attract future customers.
- Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
- Increased revenue with strategic upselling of products and services to existing customers.
- Built client list and strengthened customer relationships through consistent communication via phone and internet.
- Negotiated prices, terms of sales and service agreements.
Education
High School Diploma -
Hanahan High School
Hanahan, SC05.1996
Skills
- Pest Management Techniques
- Pesticide Application
- Pest Removal
- Data Entry
- Safety Protocols
- Protective Gear and Equipment Knowledge
- Safety Precautions and Procedures
- Conflict Mediation
- Service Planning
- Examine Premises
- Treatment Recommendations
- Pest Identification
- Customer Safety
- Pest Inspections
- Reports and Documentation
- Pest Control Chemicals
- Product Knowledge
- Chemical Storage
- Natural Pesticides
- Team Oversight
- Equipment Maintenance
- Chemical Applications
- Rodent Exclusion
- Property Walks
- Corrective Actions
- Service Level Agreements
- Customer Satisfaction
- Property and Facility Inspections
- Customer Inquiries
- Time Tracking
- Measurement and Inspection
- Future Pest Prevention
- Pest Bait and Trap Knowledge
- Client Support
- Property Assessments
- Service Vehicle Maintenance
- Service Ticket Management
- Equipment Troubleshooting
- Product Performance Optimization
- Treatment Requirement Determination
- Reinfestation Prevention
- Client Consultations
Pickleball, boating, motorcycles
I like to spend my free time staying active. I have enjoyed learning the game of Pickleball most recently. I am currently practicing and learning new skills of the game. I am also an avid boater in the warmer months. I also make it a priority to regularly go to the gym and focus on my health and wellness.
Timeline
Pest Control Technician
Palmetto Exterminators And Palmetto Mosquito Control
06.2015 - 10.2023
Customer Service Sales Representative
Diamond Springs Bottle Water
03.2011 - 05.2015
High School Diploma -
Hanahan High School
Similar Profiles
Perry BurrowPerry Burrow
Crawlspace Tech. at Palmetto Exterminators And Palmetto Mosquito ControlCrawlspace Tech. at Palmetto Exterminators And Palmetto Mosquito Control
Darrel OwensDarrel Owens
Exterminator at Palmetto ExterminatorsExterminator at Palmetto Exterminators
Jack BuddinJack Buddin
TERMITE TECHNICIAN at PALMETTO EXTERMINATORSTERMITE TECHNICIAN at PALMETTO EXTERMINATORS