John Parsons
Hanahan,SC
Summary
Self-motivated, knowledgeable technician in the pest control industry promoting customer-centered, service skills. Well-versed in all safety measures and the latest trends in controlling infestations. Seeking a Pest Control Sales Inspector role at a company with a high potential for growth.
Overview
13
13
years of professional experience
Work History
Pest Control Technician
Palmetto Exterminators And Palmetto Mosquito Control
2015.06 - 2023.10
- Educated and advised customers on preventive measures to reduce pest infestations.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Applied chemical solutions on building surfaces to eliminate pests.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
Customer Service Sales Representative
Diamond Springs Bottle Water
2011.03 - 2015.05
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
- Delivered superior customer service to retain existing customers and attract future customers.
- Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
- Increased revenue with strategic upselling of products and services to existing customers.
- Built client list and strengthened customer relationships through consistent communication via phone and internet.
- Negotiated prices, terms of sales and service agreements.
Education
High School Diploma -
Hanahan High School
Hanahan, SC05.1996
Skills
- Pest Management Techniques
- Pesticide Application
- Pest Removal
- Data Entry
- Safety Protocols
- Protective Gear and Equipment Knowledge
- Safety Precautions and Procedures
- Conflict Mediation
- Service Planning
- Examine Premises
- Treatment Recommendations
- Pest Identification
- Customer Safety
- Pest Inspections
- Reports and Documentation
- Pest Control Chemicals
- Product Knowledge
- Chemical Storage
- Natural Pesticides
- Team Oversight
- Equipment Maintenance
- Chemical Applications
- Rodent Exclusion
- Property Walks
- Corrective Actions
- Service Level Agreements
- Customer Satisfaction
- Property and Facility Inspections
- Customer Inquiries
- Time Tracking
- Measurement and Inspection
- Future Pest Prevention
- Pest Bait and Trap Knowledge
- Client Support
- Property Assessments
- Service Vehicle Maintenance
- Service Ticket Management
- Equipment Troubleshooting
- Product Performance Optimization
- Treatment Requirement Determination
- Reinfestation Prevention
- Client Consultations
Pickleball, boating, motorcycles
I like to spend my free time staying active. I have enjoyed learning the game of Pickleball most recently. I am currently practicing and learning new skills of the game. I am also an avid boater in the warmer months. I also make it a priority to regularly go to the gym and focus on my health and wellness.
Timeline
Pest Control Technician
Palmetto Exterminators And Palmetto Mosquito Control
2015.06 - 2023.10
Customer Service Sales Representative
Diamond Springs Bottle Water
2011.03 - 2015.05
High School Diploma -
Hanahan High School
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