Stephan Slaughter
Hanahan,SC
Summary
Recently retired postmaster looking for new challenges. Authorized to work in the US for any employer
Professional mail operations expert with significant experience in postal services management and logistics. Strong focus on team collaboration and driving results, ensuring smooth operations and adaptability to changing needs. Possesses critical skills in route planning, customer service, and regulatory compliance. Known for reliable leadership and effective communication.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Postmaster EAS-26
Post Office USPS
08.2020 - 03.2024
- Managed all deliveries and retail services for all stations and branches in Charleston, SC (7 locations). Also supervised over 50 postmasters. Held daily meetings in order to discuss performance, fiscal and safety goals. Was able to successfully lead all employees through multiple challenges presented to them as a result of Covid-19. Was able to work with all local unions in order to ensure all employees felt safe and equipped to perform their daily tasks without risks to their health.
- Managed daily mail operations, ensuring timely processing and delivery of services.
- Supervised staff, providing training and guidance to enhance team performance.
Plant Manager EAS-24 (Detail)
United States Postal Service
05.2022 - 09.2023
- Directed daily operations to ensure optimal plant performance and efficiency.
- Implemented continuous improvement initiatives to enhance production processes.
- Led cross-functional teams in achieving operational goals and quality standards.
- Managed inventory control systems to reduce waste and improve supply chain efficiency.
- Conducted daily, weekly and monthly maintenance of all power industrialized trucks (PIT), tow motor (TM) and riding power jack (RPJ) equipment.
- Managed logistics operation for all transportation routes under the 294-299 zip code designations.
- Analyzed production metrics to identify areas for process optimization and cost reduction.
- Collaborated with engineering teams on equipment upgrades and maintenance schedules.
Post Office Operations Manager EAS-23
Post Office USPS
05.2016 - 08.2020
- Had the responsibility of overseeing multiple small and mid-sized postal units in all facets of retail and mail operations throughout the Lowcountry (138 facilities) Achieved Lean Sigma Six Green Belt certification in 2017. The group finished first in our district from 2017-2020 in overall performance and efficiency. As a result of continuous training and communication, the group finished top ten in the nation for all postal units under the National Performance Assessment scores.
Supervisor EAS-17
Post Office USPS
03.2003 - 06.2016
- Managed mail delivery operations for a medium sized delivery unit. (Pinehaven Post Office). Worked with the local community and local union leaders to enhance work and customer service experiences.
- Supervised daily operations to ensure efficient mail processing and delivery.
- Trained and mentored staff on postal regulations and service standards.
- Implemented process improvements to enhance workflow efficiency and accuracy.
- Coordinated schedules and assignments for optimal resource allocation.
- Maintained compliance with safety protocols and USPS policies.
Station Manager EAS-20
USPS
06.2010 - 05.2016
- Managed retail operations and mail deliveries for a medium sized facility (servicing over 19,000 customers in downtown Charleston) Also conducted several route adjustments in order to adapt to business and residential growth in downtown Charleston.
Amazon Coordinator
United States Postal Service
06.2014 - 12.2015
- Coordinated project schedules to ensure timely completion of tasks and deliverables.
- Developed and maintained comprehensive documentation for various operational processes.
- Facilitated communication between departments to enhance collaboration and efficiency.
- Implemented process improvement initiatives, resulting in streamlined workflows and reduced redundancies.
- Conducted training for the district prior to Amazon ramp up. Provided software training for all selected Amazon sites in the districts.
Education
Associate's degree - Business
Trident Technical College
North Charleston, SC05.1999
Skills
- Problem solving
- Public speaking
- Presentation skills
- Senior leadership
- Staff training
- Typing
- Human resources
- Safety plans
- Budgeting
- Strategic Planning
- Process Improvement
- Business Development
- Driving (10 years)
- Postal regulations
- Safety procedures
- Employee training
- Workload management
- Customer-oriented
- Deadline oriented
- Labor Relations
Accomplishments
- Supervised team of 80 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Recipient of USPS Vice President's Award for operational efficiency.
- Rated top rated POOM group in the National Performance Assessment fiscal years 2015, 2016, 2017 and 2019.
- COR trained
- Received Lean Sigma Six certification in 2017
Certification
- Lean Six Sigma Green Belt 2017 for saving over 100K for the United States Postal Service. Projects utilized to achieve this goal was attendance improvement and overtime reduction.
- EDM training completed for plant management. Areas covered were maintenance, logistics and automation.
- Management Leadership Program graduate. (2019)
- Associate Supervisor Program graduate (2000)
Timeline
Plant Manager EAS-24 (Detail)
United States Postal Service
05.2022 - 09.2023
Postmaster EAS-26
Post Office USPS
08.2020 - 03.2024
Post Office Operations Manager EAS-23
Post Office USPS
05.2016 - 08.2020
Amazon Coordinator
United States Postal Service
06.2014 - 12.2015
Station Manager EAS-20
USPS
06.2010 - 05.2016
Supervisor EAS-17
Post Office USPS
03.2003 - 06.2016
Associate's degree - Business
Trident Technical College
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